ASUS ROG Ally’s SD Card Reader Overheating Issue: Solutions and RMA Process

2023-07-14 03:41:05

We have previously reported that ASUS ROG Ally’s SD card reader seems to have an overheating problem, causing many players’ microSD memory cards to malfunction. After more than half a month, ASUS finally admitted that there is really this problem and is working hard on it. Find ways to improve and commit to the player RMA process as it happens. ASUS admits that ROG Ally’s SD card reader has an overheating problem and is trying to improve it. According to foreign media reports, in the ROG chat room on Discord recently, ASUS confirmed that many players reported microSD memory card problems a while ago. Indeed, the SD card reader is in In some cases, an overheating condition may occur. “Under certain stressful conditions, the SD card reader may malfunction,” ASUS said. In order to solve this problem, ASUS will launch a new update to fine-tune the preset minimum fan speed on ROG Ally to improve reliability and control fan noise. “For users who have already had an SD card reader, please contact the local official customer service for the RMA process, check for any problems, and make repairs. Of course, basically don’t expect to get the new ROG Ally. However, for users who can still use it normally, we recommend using the internal SSD storage space first, that is, the games are all installed on the internal SSD, and do not use the microSD memory card until ASUS releases the updated file for resolution. As early as June, a foreign user CPPC TEK found that the microSD memory card of ASUS ROG Ally was overheating, and the card reader was too close to the VRM powered by the AMD APU. lower temperature. At that time, he also predicted in the film that many users’ hardware technical knowledge is not that good, so in order to avoid this problem from expanding, ASUS will need to provide an update with a better fan curve in the future, which is what ASUS promised this time: In the Reddit forum, there is an article about the situation of the card reader, which reads: “ROG Ally’s problem is the controller of the SD card reader, the controller is on the other side of the motherboard (yellow box in the photo), unless You take the Ally apart completely otherwise you can’t get to it and everyone’s saying it’s not a heat issue but we don’t know yet because we don’t know how hot the controller actually is and this part is in a hard to access There may not be any airflow leading to gradual burns.” He also added: “Ally’s SD card default enables better performance settings, all other Windows devices do not do this”, so some settings are recommended to avoid SD card damage Drop: Go to Disk Management, right-click on the SD card, click Properties, click Strategy, and switch Better Performance to Fast Removal. Overall, this seems to be caused by hardware design flaws. Although adjusting the fan may improve the overheating of the card reader, it also means It is said that players will have to endure louder fan noise, which is not a good solution in the long run, so those who care about noise are advised to avoid using card readers as much as possible. Source: Tom’s Hardware
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