When Ariel Vargas became part of NASA in 2023, he was determined to carve out a meaningful legacy. Even in his brief time at the agency, he has established himself as a leading Digital Transformer through his pivotal role as a Network and ICAM (Identity, Credential, and Access Management) Service Integrator at Johnson Space Center (JSC). Ariel’s commitment to measurable transformation shines in every endeavor he undertakes. “I wanted to have my fingerprint on something no matter what it was, big or small. To be able to see an impact,” he passionately remarks. “And a lot of the things that I’m doing, both within my role and within Digital Transformation, I can see really flourishing already.”
In his current capacity, Ariel is responsible for the intricate integration and management of various network services, ensuring both compliance and operational efficacy. His projects include the ambitious modernization of NASA’s Voice over Internet Protocol (VoIP) system, aimed at merging and enhancing the agency’s telephone networks while improving wireless communications. Additionally, he is at the forefront of enhancing campus-wide wireless services and coverage at JSC, ensuring seamless connectivity. Ariel is also committed to optimizing inter-agency communication by integrating advanced functionalities into widely-used platforms like Microsoft Teams. Through these critical initiatives, he is dedicated to cultivating a more adaptive, collaborative work culture, in full alignment with Digital Transformation’s mission of fostering inclusive teamwork.
Equally important to him is the cultural dimension of Digital Transformation, particularly the intricate challenges that arise from a relentless pursuit of innovation. He acknowledges that progress “often requires a period of adjustment, especially for those encountering new tools or methods for the first time.” Ariel’s efforts extend to ensuring harmonious collaboration across various teams and centers, focusing on the establishment of interoperable architectures, processes, and tools. To gauge the effectiveness of their transformation initiatives, his team employs a variety of metrics, such as enhancements in network performance and the uptake of new tools and technologies. For example, the VoIP modernization project aims to eliminate 50% of telephones currently deployed at NASA centers. Following the NASA-wide service shutdown of non-compliant phones at JSC, only 6% of over 1300 impacted users reported any issues post-implementation. This exemplifies successful collaboration with users to find alternative solutions and embrace future innovations.
Lynn Vernon, JSC’s Digital Transformation lead and Chief Engineer for IT, emphasizes Ariel’s remarkable ability to engage with partners, grasp their mission requirements, and pinpoint innovative solutions to obstacles. “Ariel looks at things from a new perspective and is willing to ask ‘why’ or ‘why not.’ Why do we do it this way? Why not try this? He is consistently willing to explore new technologies and capabilities to transform the way we work,” says Lynn. Ariel’s commitment to continuous improvement solidifies his status as a natural leader within the Digital Transformation community.
Ariel’s path to NASA is notably unique, with his diverse experiences acting as stepping stones leading to his role as a Digital Transformer. Although his childhood in Florida, near Cape Canaveral, ignited a passion for space exploration, he initially embarked on a journey in pre-medicine after graduating high school. This was brief, as he shifted his focus and served in the Army. Following his tenure in the armed forces, he took an important step toward his dream by joining NASA as an intern through the Department of Defense’s SkillBridge program, designed to aid transitioning military personnel in navigating new career opportunities. His adeptness in assimilating NASA’s culture and demonstrating clear mission value swiftly transitioned him into a full-time civil servant role.
Throughout his academic and professional journey, Ariel has consistently focused on problem-solving. “You have to figure out what the problem is, and you have to be up to date with the newest, the latest and greatest, to help solve these problems.” This passion for identifying solutions has driven him to obtain a master’s degree in computer science and he is currently pursuing a doctorate in instructional design and performance technology. Beyond his responsibilities at NASA, Ariel is committed to pursuing diverse avenues that bolster his role as a champion for Digital Transformation initiatives.
Looking ahead, Ariel is filled with anticipation about the potential to support NASA’s space missions through the integration of AI and data. He is inspired by the idea that his current contributions will yield tangible results in the near future. “I really believe in embracing changes and innovation and driving impactful results, being able to see it,” he asserts. Given his impressive accomplishments over the past year, Ariel is making significant strides toward realizing the visionary future he has in mind.
What inspired Ariel Vargas to pursue a career in Digital Transformation at NASA?
### Interview with Ariel Vargas: A Visionary at NASA’s Digital Transformation
**Editor:** Ariel, thank you for joining us today. You’ve made quite an impact since joining NASA in 2023. Can you share what inspired you to pursue a role in Digital Transformation at the agency?
**Ariel Vargas:** Thank you for having me! My inspiration stems from a desire to make a meaningful contribution to something larger than myself. I’ve always believed that even small changes can have significant impact, and NASA provides an incredible platform for that. I wanted to leave a legacy, enhance the way we work, and create an adaptable culture that embraces innovation.
**Editor:** You’re currently involved in several initiatives at Johnson Space Center, particularly with the modernization of the VoIP system. Can you elaborate on that project and its objectives?
**Ariel Vargas:** Absolutely! The VoIP modernization project is about integrating and enhancing our telephone networks for improved reliability and functionality. We aim to transition away from outdated systems, cutting down the number of physical phones by 50%. This not only modernizes our communication capabilities but also improves wireless communication across the agency. It’s crucial for fostering seamless connectivity and collaboration among teams.
**Editor:** You’ve mentioned the importance of team collaboration and cultural transformation. How does your approach address the challenges of adapting to new tools and methods?
**Ariel Vargas:** Change can be difficult, especially when new technologies are introduced. I focus on creating an environment where feedback is encouraged and where users feel supported. By prioritizing training and open communication, we aim for a smoother transition. Metrics play a significant role in this process; for instance, after the implementation of new systems, we evaluate user experiences to ensure we’re meeting their needs effectively.
**Editor:** Lynn Vernon speaks highly of your ability to see things from fresh perspectives. What are some of the key questions you ask to drive transformation?
**Ariel Vargas:** I often ask, “Why do we do things this way? What if we tried a different approach?” This kind of questioning helps uncover outdated practices and opens the door to innovative solutions. It’s essential to challenge the status quo and explore new technologies that can enhance our operations.
**Editor:** You have a unique background that led you to NASA. How have your past experiences shaped your work in digital transformation?
**Ariel Vargas:** My diverse experiences taught me to adapt quickly and think critically. Growing up in Florida, I faced various challenges that pushed me to be resourceful. Every job I’ve had has instilled skills in problem-solving and collaboration, which are vital in my current role. I believe these experiences allow me to contribute a unique perspective in enhancing NASA’s digital landscape.
**Editor:** What are your aspirations for the future of Digital Transformation at NASA?
**Ariel Vargas:** My hope is to continue fostering an inclusive and innovative work culture. I want to ensure that we’re not just keeping pace with technology but also setting the standard for effective collaboration and communication. Ultimately, I want to help create a workplace where everyone feels empowered to embrace change and contribute to our mission.
**Editor:** Thank you, Ariel. Your vision and commitment to innovation truly stand out as you pave the way for NASA’s Digital Transformation.
**Ariel Vargas:** Thank you! It’s an honor to be part of such an incredible team and mission.
