In some users, the main camera module of the iPhone 14 Pro and iPhone 14 Pro Max may suddenly start shaking when using it with TikTok, Snapchat or Instagram.
According to Mark Gurman Bloomberg, Apple has been notified of a bug affecting the optical image stabilization system of its new iPhone 14 Pro and 14 Pro Max smartphones. The manufacturer has found a solution to the problem and is working on a software update, which should be available next week.
The bug has been noticed by some users with apps such as Snapchat, TikTok or Instagram: the inside of the camera module starts to shake and vibrate, with a noise that does not say anything good. Here is for example the video posted by the youtuber Luke Miani:
So uh, we’re having some issues with the 14 Pro Max camera pic.twitter.com/7HH1wLFjdF
— Luke Miani (@LukeMiani) September 16, 2022
You can see the lens of the main module vibrate and hear a kind of crackling, as if the autofocus was making the lenses hit the walls. We can see another example in this TikTok video:
@damian.m.munoz This happens on the new #iphone14promax when you try to record something. When it’s first on front camera mode while recording something new. Switch to back camera and it happens. #apple #iphone #iphonetricks #bug #buggy
The image starts to shake, making it impossible to record video. In addition, this mechanical disruption of image stabilization can seriously damage the photo module and force the user to bring his terminal to an Apple service center to have it repaired or obtain a new device.
Is it a hardware problem? A priori no, because it does not occur when using the application for taking photos / videos delivered as standard in the iPhone 14 Pro. The publishers of TikTok, Snapshat and Instagram have not yet provided any explanation, but it is possible that the apps use undocumented APIs, or more simply that the current APIs have compatibility issues with the new module. iPhone 14 Pro. But in this case, it should also impact the native iPhone app… unless Apple uses specific private APIs. The mystery remains for the moment whole.
In the meantime, we advise owners of iPhone 14 Pro and Pro Max not to use the photo and video functions of their social media apps, until an update is available, either from Apple, or from the various publishers of this type of program.
9TO5Mac