Apple TV: What to do if you can’t connect to Wi-Fi networks

2023-05-17 10:30:00

A Apple TV is an excellent option for those who are already part of the Apple ecosystem and want to enjoy all its contents on the big screen of their TV.

Here in the MacMagazinewe have already given several tips aimed at set-top boxlike being able to record her screen using a Mac and share Mac photos through her, for example.

Despite all its benefits, things may not always work out as they should. An example of this are the Wi-Fi networkessential component to be able to use Apple TV.

That’s why we’ve separated some tips below that can help solve just that! ????

• Make sure your Apple TV and your Wi-Fi router are relatively close together. If possible, Apple asks that both be in the same room.
• If your Apple TV model has an Ethernet (via cable) connection, try connecting it this way.
• Restart your Apple TV and/or router. Then try once more.
• If you’ve configured a VPN network on your router, try disabling it.
• Forget the previously connected Wi-Fi network and enter its password normally.
• Check if there is a problem with your home internet network. If you suspect this, contact your service provider.
• Check for software updates available for your Apple TV, as they often include bug fixes.
• If you’re trying to use Apple TV on a captive Wi-Fi network, check out the walkthrough on how to connect this way.
• Restore your Apple TV to factory settings.

What if nothing works?

If you’re still having problems connecting to your Apple TV, contact Apple to have your device inspected and a solution can be provided. This can be done by calling 0800-761-0880, from the site or through the Support app.

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If you prefer, you can also make an appointment at one of two Apple Stores located in Brazil or an Apple Authorized Service Provider.

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We hope everything went well out there! ????

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