2023-07-18 19:44:51
According to MacRumorsa Apple temporarily stopped selling 3-in-1 charger with MagSafe and mophie in your online store (No brazil, us united states and in other countries) due to charging issues. the product too was removed from the store ZAGGowner of the brand.
Since the end of last month, Several users started complaining that his electronics were repeatedly plugging and unplugging from the charger; many of those affected had been using the device for over a year without any problems.
Recognizing the situation, ZAGG issued a response on the official website product, confirming that you are aware of the issue and that it “may result in intermittent charging on your device”.
We are aware of an issue with our mophie 3-in-1 Travel Charger with MagSafe which may cause intermittent charging of your device. After further investigation, we have identified the issue and will release a firmware update as soon as possible. For more information, send us an email at [email protected] with “3-in-1” in the subject and provide your serial number in the body of the message. Thank you for your patience and we are sorry for the inconvenience.
The company also assured that it identified the problem and that it is working on a firmware update for the accessory. However, no specific timeframe regarding the rollout of the update or the device’s return to stores has been reported.
The accessory, which included a wall adapter and a USB-C cable, was sold at US$150 (around R$720), making it an attractive option for users looking for a convenient charging solution.
As a precautionary measure, according to the MacRumorsApple has not only stopped selling the product, but is also reimbursing customers who bought it in a physical/online store and contacted the company making such a request.
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