2023-11-04 07:05:00
A Apple this week updated its product return policy, extending the deadline for consumers to return defective or problem items free of charge. The change is valid not only for the brand’s cell phones, but also for other devices and accessories, including iPads, Macs, MacBooks and chargers.
Among the countries that received the news are the United States, Canada, United Kingdom, Australia, New Zealand, Germany, France, Netherlands, Singapore, among others. As determined by the editorial staff of the TudoCelularBrazilian consumers can also take advantage of the benefit, as the Apple Store Online itself confirms this launch.
On its national website, Apple highlights the following notice when looking for more information about returning purchases: “Eligible products received between today and [03/11/2023] and December 25, 2023, they can be returned until January 8, 2024.” The statement highlights that year-end gifts can be returned until the second week of next year.
Traditionally, Apple offers customers a period of 14 calendar days, that is, including business days and weekends, for eligible products to return to the company. The list of models that cannot be exchanged includes memories and software with damaged original packaging. You will be able to make a return after the items have been shipped and the NF issued.
In some countries, the return period is a little longer. In Italy, Spain, Turkey, Mexico and Japan, Apple says most products purchased between November 3, 2023 and January 6, 2024 can be returned by January 20.
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