2023-09-17 08:00:00
Update (09/17/2023) – by DT
A Apple announced that it will release a software update for the iPhone 12 in France following the local authorities issue a radiation warning for the devices. The measure was adopted by the company to try to reverse the ban on the sale of devices in the country.
The French National Frequency Agency (ANFR) announced last Wednesday (13) that it would “withdraw the iPhone 12 from the French market from September 12, 2023 following the limit of the Specific Absorption Rate (SAR) for this model has been exceeded.”
“We will issue a software update to users in France to accommodate the protocol used by French regulators. We expect the iPhone 12 to continue to be available in France. This is related to a specific testing protocol used by French regulators and not a safety concern. “
Apple said in a statement
It is worth remembering that Apple denied the ANFR allegation and presented documentation that attests to the safety of the line’s devices. However, documents released by a Bloomberg report point out that Apple knew regarding the excess radiation from the iPhone 12.
Furthermore, the report says that Apple instructed its employees not to comment anything when asked regarding the matter. Employees were also instructed to reject customer requests to return or exchange the device.
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Regarding the announcement of the software update for smartphones, ANFR commented that “it is preparing to quickly test this update”. If the iPhone 12 passes this new test, France must end the ban on the sale of the model in the country.
In Brazil, the National Telecommunications Agency (Anatel) informed that it will determine whether the level of radiation emitted by the iPhone 12 is in accordance with Brazilian standards, which follow the same limit determined in Europe, it is worth highlighting.
Given this, it is possible that the same update released in France will also be released in other countries, or even globally. After the French alert, Belgium and other nations are also considering banning the sale of the iPhone 12 due to excess radiation.
Original text (15/09/2023)
While other European countries begin to follow France’s decision, Apple now has another public relations problem to resolve.
This is because Bloomberg revealed that the company already knew regarding the excess radiation emitted by the iPhone 12 and remained silent on the matter.
Furthermore, sources say that the company’s management also instructed its employees to remain silent when questioned regarding the matter.
Apple has indicated that everyone should use the same standard response: “we have nothing to share.”
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Another decision by the Cupertino company involves guidance for its stores to appeal any replacement or return of the iPhone 12 purchased outside the two-week window. In other words, outside the legal period of the “right to repent”.
As expected, Apple has not yet issued an official position on the matter. In previous statements, the company highlighted that the iPhone 12 is safe and has undergone several security tests.
However, the company’s explanations were not sufficient. Belgium decided to subject the iPhone 12 to new tests to check whether it exceeds the acceptable radiation limit.
If the result is positive, the government may follow France and ban sales, in addition to demanding a recall of all models in circulation. In other words, Apple still has a lot of headaches ahead.
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The Apple iPhone 12 is available at Mercadolivre for R$2,989. To see the other 110 offers click here.
(updated September 17, 2023, at 10:48)
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