They are barely 23 years old. Louis L’Herrou and Tom Haneuse founded in the Principality Altores in September, a startup specializing in artificial intelligence but with very concrete applications. As soon as she was born, Altores joined the MonacoTech innovation accelerator. So in Monaco. “We realized that many redundant tasks, such as customer service, social media management and especially administrative tasks, were consuming the valuable time of a multitude of businesses.” Louis L’Herrou recounts the genesis of the startup. “Passionate regarding tech, blockchain and artificial intelligence, we have created an intelligent tool. Adaptable. Our first assistant uses all the official documents and other forms freely accessible on the Monaco Government website. With a little AI, we set up the MyMonaBot chat.”
Multilingual chat
MyMonabot is a chat between you and a virtual assistant. Special feature, you can speak to him in the language you want, ask him what to do to create a company in Monaco if you are a native of Ukraine or Lebanon for example. Responses will arrive with the link to the forms associated with your request. After succeeding in this challenge, the two startupers decided to go further in automating all possible tasks in a company, saving time and productivity.
Community manager virtuel ?
For what? “Because automation is a real time saver. We then created an “augmented employee” who is responsible for publishing content with photos on social networks to boost the visibility of the company, as well as the productivity of employees who will have freed up time to concentrate on more important missions, which require human input.”
Is it only a community manager? “It is a WebApp available on computer or smartphone which plays either the role of a marketing manager, that of an administrative manager or customer service – the modules that we offer for the moment. A few questions regarding chat, we study the context of the company to adapt to its needs, personalize communication formulas for more targeted interactions. The tools will be different depending on the state of progress of the company.”
Targeted posts on social networks
Let’s take an example: you are a bodybuilder and you have just signed a partnership with the tire brand Instagram indicating this partnership, with photo, adapted content and targeted tags. Instantly. Likewise, if one of your customers has a question, in any language, they can ask it to the augmented “customer service” employee and they will be guided to an answer, in different steps.
The two friends are alone in piloting the app launched with their own funds. They are seeking to validate certain major partnerships before turning to potential fundraising.
Their augmented employees will soon be in the testing phase with a few pilot companies and should be ready at the start of the second quarter of 2024. Already, around twenty clients are interested, both SMEs and institutions. “We are passionate regarding how this can improve businesses and society more generally. We are delighted with the technology we have developed and hope that within ten years, Altores will be known internationally.”
> MyMonaBot is accessible free of charge from the Altores site.
> By subscription, from 100 to 149 euros monthly depending on the module.
