A British Columbian has gone through a whole series of adventures to recover, thanks to an AirTag, his suitcase lost during a trip.
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Carl Cooper decided to put an AirTag in his luggage before leaving for Europe. “It was another one of my wife’s good ideas […] and it certainly spiced up the journey, the adventure. My bag had a great time,” he said in an interview with Global News.
Curious to see where his bag was, he opened his locator app and found that his bag hadn’t followed him. While he was in Vancouver, his suitcase was in Victoria.
A supposedly impossible situation because WestJet has no flights to that city, Mr Cooper was told. However, the latter had proof that his belongings were indeed there.
After a brief stop in Calgary, the suitcase eventually made it to London, England, but Carl Cooper was no longer there. That’s when the real adventure began for the bag, which went to Reykjavik, Iceland, then Frankfurt, Germany, before returning to London.
The journey took a strange turn when the bag traveled by car to a small town in England. Faced with this situation, the man wrote to WestJet on Twitter, sharing a photo of the location.
“Hello Carl. Do not worry. Your suitcase is on its way, it just wants to visit the world first,” he was told.
But the AirTag showed a whole different story. Indeed, his suitcase was delivered to a house in Salisbury, England. “I sent another tweet to WestJet, which replied, ‘Hello, Carl. The suitcase seems to be taking a break,’” he explained.
Faced with this lack of cooperation from the airline, Carl Cooper contacted the local authorities, who went to collect his luggage.
“They sent an agent who knocked on the door and said ‘the delivery company came and left this bag. It’s not mine. I have no idea [à qui il est]” , recounted the British Columbian.
Doing business with a private delivery company, he finally got his suitcase back. With the lesson learned, he put his valuables in his carry-on to come home.
Contacted by Global News, WestJet spokeswoman Denise Kenny said she might not comment on Mr Cooper’s specific case but would look into it.
“We are sorry to learn of Mr. Cooper’s recent experience with his suitcase and we sincerely apologize for the impact it had on his trip,” she said.
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