2023-06-01 15:02:49
Many Air Canada flights that were to depart from Montreal-Trudeau airport were delayed Thursday morning due to a computer failure affecting the entire network in the country.
Some flights were canceled and others left without incident, can we read on the website.
On Twitter, passengers claim to have been waiting on board carrier flights for long minutes.
This is the case of TVA Sports journalist, Renaud Lavoie, who was to go to San Francisco this morning, in order to make a connection to Las Vegas this followingnoon, on the sidelines of the Stanley Cup final series which begins on Saturday. . He spent nearly three hours aboard the aircraft in Montreal, before finally taking off around noon, but this delay might cause him to miss that connection to Vegas.
“At the moment it is an hour (late). We got the information from Air Canada through the app. That’s all I know”, explains a woman met at the airport.
At Pearson airport, a multitude of outgoing flights are cancelled.
In Quebec, the Jean-Lesage international airport is also experiencing difficulties, where delays of up to three hours were observed this morning. The management of the airport indicates that the planes were starting to circulate once more, around dinner time.
Air Canada said by email that the failure affects the system for sending passenger data, weight, and balance, to the aircraft. Without this very important data for the pilots, it is currently impossible to proceed with the take-off of the various aircraft.
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New Democratic Party (NDP) Leader Jagmeet Singh reacted in Ottawa. “We must have an approach at the federal level to do everything we can to reduce these delays and encourage competition in the market. […] In general, we must have more protection for the consumer,” he says.
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