Operational Excellence is the use of methodologies and management tools to solve the challenges of the daily operation of the health services that we provide at Fundación Valle del Lili, with a focus on quality, safety and patient experience, in simultaneously with increasing productivity and reducing waste. This solution of the challenges of the operation is carried out by the teams that provide first care and response, empowered and focused on strategic initiatives.
To strengthen the implementation of operational excellence strategies, we have entered into an agreement with the Albert Einstein Israelite Hospital, a Latin American leader in the implementation of operational excellence projects that has achieved important results.
The agreement includes the training of 65 leaders in the methodology, support in the development of six Operational Excellence projects and the implementation of the operational excellence line of work from the area of operational improvement and efficiency.
Within the framework of this agreement and the development of the projects, we received a visit from Albert Einstein on March 15 and 16, 2023 to the Adult and Pediatric Emergency Units, Adult and Pediatric Hospitalization, Pediatric ICU, Bone Marrow Transplant, Surgery, Outpatient Consultation, Diagnostic Imaging, Clinical Laboratory and Pathology. This exercise allowed us to receive real-time feedback on strategies that will optimize the flow of patients we serve at the institution.
In addition, these relationships allow us to spread a culture of continuous improvement in Colombia and Latin America.
