2024-01-31 12:30:32
A Jumbo spokesperson told the newspaper that abolishing the mandatory coins had been a plan of the chain for some time, following it had gone well during corona times.
“Customers responded positively because they carry coins less often and they now don’t have to go into the store to ask for a shopping cart token. Because customers no longer need a coin, we make it a little easier for them to quickly grab a shopping cart.” and so you can easily do your shopping,” says the spokesperson.
The use of coins in shopping carts was invented to prevent cart theft. Yet Jumbo says that it did not notice that the abolition of the coins led to more theft. A spokesperson for Albert Heijn, where the coins have no longer been needed since 2022, also says they do not see any more theft.
Lidl takes according to it AD no goodbye to the coins yet. At Coop and PLUS it is up to franchisees to determine what they do. According to the newspaper, many of them choose not to use coins.
According to the supermarket chains, the abolition of coins will save raw materials. If customers do not have a coin that fits in it, it is possible to get a plastic or steel coin from customer service.
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