2024-07-03 17:35:00
The proportion of doctor’s appointments missed without notice is falling this year, according to an annual survey released by Doctolib on Wednesday.
Posted on 07/03/2024 7:35 PM
Reading time: 1 minute Illustrations from the Doctolib website. (Sebastian Muralte/MAXPPP)
Patients miss appointments less frequently today than in 2023, according to the latest statistical survey released by Doctolib on Wednesday, July 3. at the rate of “No coming, no warning”The share of all specialties covered by medical appointment services combined rose from 4.1% in February 2023 to 3.3% in June 2024, a decrease of 0.8 percentage points in 16 months.
“Measured rates have declined among Doctolib users across all research occupations compared to 2023”, we can read. During the study period, the proportion of rabbits among general practitioners and paediatricians increased from 3.4% to 2.6%. This decline also affects the dental surgeon category, but the proportion of unfilled appointments remains high: 4.7% in 2024 and 6.2% in 2023.
According to Doctolib data, “New Patient”Those who did not know the doctor before making the appointment were as likely as last year to “No coming, no warning” Despite the decline, it still ranks among the highest (6.4% in 2023 and 5.4% in 2024). We also ask more questions when we make an appointment at a health center than if we make an appointment directly with a liberal professional.
The pending “rabbit tax”
Doctolib says that if the situation has improved over the past year, it is because of its new features, particularly the ability to regularly remind patients of their appointments and provide push notifications in addition to sending emails and text messages. “Patients will now be asked why they canceled their appointment to hold them accountable”indicate the service.
To combat unscrupulous patients, Prime Minister Gabriel Attal last April announced the creation of a “Rabbit Tax”, failure to give at least 24 hours’ warning in advance will result in a €5 fine per booking. The measure has not yet been introduced due to the dissolution of the National Assembly.
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