Al-Marsad Newspaper: The Qatari Sheikha, Maryam Al-Thani, criticized Qatar Airways following an official in the plane mistreat her daughter and her insistence on sitting alone.
Mistreatment
Sheikha Maryam said, “I was on a Qatar Airways flight a few days ago, following returning from a long medical journey.. It hurt and shocked me how the supervisor in charge of the flight dealt, as she was extremely irresponsible, unwilling to understand with the passengers, and not keen on our safety.. “
And she continued: “What happened on that flight was the following: The supervisor insisted that my two-year-old daughter sit alone, with her full knowledge and vision of the child’s insistence and crying not to sit alone because of her fear..I put the belt on and forced my child to sit, and my daughter was able to get out of the seat belt twice before taking off.” I explained the situation to the official, and she insisted on her intransigence! take-off period”.
Company response
For its part, Qatar Airways responded in a tweet via its official Twitter account, saying: “Thank you for informing us of the matter, Maryam. We are very sorry to hear regarding your experience, as we always strive to provide our customers with the best experiences with Qatar Airways.. We ask you to contact us via private message and share more details with us as a number Detention and the station responsible for this behavior to immediately investigate the incident.