The Vaud Cantonal Tax Administration (ACI) has invested nearly 100 million francs over the past 20 years to ensure its digital transformation and ecological transition. This rationalization, achieved in particular thanks to the development of IT and digital technology, has led to vast savings, also around 100 million francs.
The number of taxpayers has increased sharply over the past two decades (+39.5%) while the CFIA workforce has by far not followed the same trend (+11%). This difference is explained by the development of many computer tools which have made it easier for taxpayers, but also for employees of the tax administration, the services of the Minister of Finance Pascal Broulis indicated on Tuesday in a press release.
Numerous measures have been taken since 2003 to reduce the use of paper. With the advent of VaudTax software, handwritten returns have become a rare commodity. Only 4% of taxpayers still use it today.
The general instructions are no longer sent with the tax return for a long time and will not even be printed at all as of next year. Other approaches will follow this same plan, like the e-bill, they add.
Three times less paper
The number of pages sent to taxpayers has, for example, been divided by three, they emphasize. Taken together, these paper savings amount to some 271 million A4 pages over the past 20 years.
The reduction of paper has also had the effect of reducing storage areas, thus allowing the pooling of forces to create regional centers of competence. The ACI thus spends less on its rents today than in 2003.
Although digital is now predominant, CREA is keen to remain inclusive by leaving the choice to the taxpayer. Abandoning paper is therefore not on the agenda.
This article has been published automatically. Source: ats