Last update: February 19 – 2022 10:31 PM
Uber company
All Uber users can now see the details of exactly how they are rated, from “the number of drivers who gave them an excellent rating and 5 stars, to the number of people who gave you one star, as of last Wednesday,” Forbes Middle East reported. .
Where the company added a new feature for users that enables them to identify the classification system that determines whether they will be expelled from the application or not, and the company explained that the details can be accessed by going to the application settings menu, clicking on “Privacy” and then entering the “Privacy Center”. .
Once in the Privacy Center, users can swipe right and click on “Would you like to see your Uber trip history”, scroll down the page to the “Browse your data” section and click on “View my reviews” for rating details.
The page will only display the user’s last 500 rides as passenger ratings are calculated using the average score from those rides.
If users are not satisfied with the results, Uber has offered some tips to bolster their rating, including not slamming doors, wearing seat belts, taking your trash with you and getting in the car on time.
Quality evaluation
Uber’s two-way rating system has been a mainstay for its app for years, as it’s been an effective way to monitor app quality.
Ratings can determine whether or not passengers or drivers can continue to use the app, and the inconsistent nature of public ratings, which can cause people to approach different issues very differently from one another, has led to some confusion regarding how to manage the system.
In the United States, the five largest cities with the lowest average passenger ratings are: New York City, Seattle, Washington DC, Boston, and Minneapolis. San Antonio, St. Louis, and Nashville have the highest average ratings for cyclists.
Recovering from the pandemic
Uber incurred significant losses at the beginning of the Covid-19 pandemic, but the latest figures in the company’s fourth-quarter results exceeded expectations and indicate that it is on its way to recovering from the pandemic losses.