A good hearer – Consumers disarmed in the face of companies

Consumers disarmed in the face of companies

Consumers disarmed in the face of companies

In Switzerland, customers injured by a company cannot unite to sue it, even when they have suffered the same damage. Result?: some give up fighting alone, given the cumbersome legal procedures. But a collective action project might change the balance of power.

Presentation?: Linda Bourget.

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