A former employee of the SC spoke about thousands of broken Joy-Cons a week

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Former service center employee United Radiowho wished to remain incognito, told my box about the thousands of broken Joy-Cons that could come in for repairs within a week.

The problem with stick drift is known to every second Nintendo Switch user – it has repeatedly become the cause of class action lawsuits, and the year before last Nintendo even issued a public apology. In the United States, the “victims” were replaced with new controllers from 2017 to 2018, but then they began to repair them. And then the problems began.

Due to the endless stream (as noted above, over 1000 defective Joy-Cons per week are common) of controllers, employees began to quit one by one, not wanting to “burn out” at the workplace. Therefore, United Radio had no choice but to solve the personnel issue at the expense of immigrants – for example, from Vietnam.

The almost complete lack of knowledge of English made it difficult for newcomers to learn – moreover, many had no experience in repairing such equipment before. However, the workers were satisfied with the working conditions and pay, so most of the staff consisted of immigrants. Ultimately, this led to poor quality repairs in the vast majority of cases.

It can be assumed that the ex-employee invented all of the above in order to denigrate the former employer and avenge unpaid bonuses. However, Kotaku conducted an investigation, during which they found many stories on Redditconfirming what has been said.

For example, an incident with a user who sent Switch with someone else’s account. And another client just reset settings to factory – all because of United Radio’s policy, which allowed the console to be “rolled back” to its original state in the event that the serial number could not be verified during repair.

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