Mental health patients anxious as Kaiser SoCal strike hits week 10

Mental health patients anxious as Kaiser SoCal strike hits week 10

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In summary

Top california ​Democrats are pressuring Kaiser to make a deal ‍with the union representing Southern California therapists, while patients say they’re‌ just holding on.

ezekiel Koontz recalls being a Kaiser permanente ⁣patient “forever,‍ for as long as I‍ can remember” — first ⁤as a child ​and‍ now as a working adult receiving gender-affirming treatment.

But while battling severe depression‌ and ‍experiencing suicidal episodes for⁤ the last several years, the 26-year-old teacher struggled to⁣ find a therapist‌ with whom they felt agreeable.

“I went‌ jumping from therapist to ‍therapist to ​therapist,” saeid Koontz. “I think the last time I tallied it up, it was like 10 ⁣diffrent therapists.”

Then after almost two years of⁢ sessions, their ‌preferred therapist went on strike, and Koontz found themself⁣ back without a consistent person to talk to about ⁢their depression and suicidal ideations.

“They keep on offering scab therapists,” ‍said⁢ Koontz. “It’s ‍the same issue that I ​had⁤ before, but ⁢worse now. It feels scummy in a⁣ way, as it’s ⁤like they are trying to ⁢pity us while ‌shaming and trying to make an example of them — and‍ offering nobody a ‌solution in the process.”

Their predicament reflects the strain on patients ‌and providers⁤ as an inevitable result of the second long-running‍ mental health ⁢strike at⁤ kaiser Permanente in the past three‌ years. Approximately 2,400 ⁣Kaiser therapists, clinicians⁢ and other National Union of ‌Healthcare workers members went on‌ strike Oct.‌ 21 in Southern California,calling‍ for more time and resources of their workday to be allocated toward‌ critical patient care duties; restored​ pension benefits; and cost-of-living wage increases.A⁢ handful of nonproductive bargaining sessions ended in standstill by Oct. ⁣28, with no further meetings scheduled.

In a recent statement, Kaiser Permanente called the strike “unneeded.” It claimed the union proposal — which mandates seven hours a​ week of non-therapy session time ⁣for ⁣therapists — would “decrease the time therapists see patients⁢ to nearly 50% of their week,⁤ reducing critically needed patient appointments by 15,000 ‌every​ month.”

Top Democratic lawmakers this week began pressuring the company ​to ⁢end‍ the ‌strike‍ on the union’s ⁤terms. California Senate President Mike McGuire and Assembly Speaker​ Robert Rivas joined forces‍ on Dec. ​12 to petition Kaiser Permanente⁢ Chief⁤ Executive Officer Greg Adams to do more to⁤ resolve the strike.

“My undersigned colleagues and I urge you​ to ‍resume good​ faith negotiations with NUHW as soon ​as‍ possible, ⁢and to agree to the union’s reasonable contract ⁤proposals to ensure the delivery⁢ of timely ⁢and appropriate behavioral health services ​to your patients,” McGuire and Rivas each wrote in identical letters signed by 20 fellow​ senators and 40 Assembly members.

In‍ 2022, northern California⁢ Kaiser mental health workers went on strike over similar contract disputes. After 10 weeks, Sacramento Mayor Darrell Steinberg stepped in to mediate negotiations, ​and kaiser ultimately agreed to a package of wage increases‍ and staffing commitments similar to what  southern California workers now fight to acquire for themselves.

Kaiser further paid ⁣a $200 million settlement to the state of California in late 2023 for ‍failing to provide ‌mental health patients appropriate and timely ​access to treatment.The deal included a $50 million fine, along with the promise of investing $150 million over a⁢ five-year span to improve its behavioral health care response protocols.

“Especially with Southern California Kaiser, I think the mental health⁣ system is even more broken,” said psychiatric social worker linda cortes, a strike captain⁢ at organized union picketing events throughout the southland. “There’s only 2,400⁢ of ‍us for the​ whole‍ entire Southern california region. Kaiser ⁤deemed⁣ us essential ⁣workers during COVID.​ They even gave us ⁣a ⁣little ⁤card stating we were essential⁣ workers. But now all of a sudden, they don’t see ‍us as that.”

The mother of two has worked for Kaiser almost 10 ‍years and worries⁣ about her family’s future as⁤ the strike drags on.“It’s been difficult, ⁢a lot of emotions.How am I gonna make ends meet every week? I have‌ gone to food ​banks⁢ for the first ‍time as an‌ adult. We all went and got ‌a turkey for Thanksgiving to help us get by.”

Kaiser has said its last offer for​ the next four-year union⁤ contract provides a 5% wage increase each of the next two ‍years,​ with a 4% bump each ‌of the following two years after that.The strikers, though, also ‍seek​ additional adjustments to recompense for the lack of any cost-of-living increases ​in 2018 and 2019, ‍and also only 2%  bumps in 2022 and 2023.

Kaiser asserts⁤ itself ‍as “a ⁢leader in pay and benefits” — noting that it‌ also offers ⁤a fully‍ subsidized retiree medical plan.

but the‍ disparities between Kaiser employees who receive defined pension plans and the ones who don’t is a sticking point for the Southern California mental⁢ health workers.

“I feel​ like I’m less valued as an employee⁤ at​ Kaiser,” said Jade ⁣Rosado,​ a Kaiser employee who does ‍not ⁣receive a pension. ⁤“Especially when you look around and everybody has the pension, everybody from food service ⁢workers to janitors. As a mental health care worker, am I less?”

A wide view of a group of peopel in⁤ front ⁢of a building holding picket signs that reads "kaiserdondeny.org" ‌ and "stand with kaiser‍ therapist, end the​ inequity."
kaiser Permanente mental health care⁣ workers picket outside ⁣Kaiser Permanente Downey Medical Center on dec. 12,2024. Photo by Jules hotz ⁢for CalMatters

David ⁢Zelen, a social worker within Kaiser for ⁤the last 37 years who will retire in 2025 with⁣ a full pension, pickets alongside⁣ Cortes and⁤ Rosado. “Everyone should have the pension,” he said. “It’s​ one of‍ the benefits of working⁢ hear at ⁣Kaiser,‍ and⁤ working so hard.In⁤ a 40-hour ⁤work week, we’re scheduled to see about 35 patients.”

Kaiser strike puts pressure on providers, ⁢and ⁤patients

Cortes, Rosado⁢ and Zelen all worry about the patients who were previously under their caseloads. “I’m scared for⁤ them,” said cortes. “I know during the holidays, suicide⁢ rates go up.‍ Divorce rates go up. Violence goes ‍up, unfortunately.So why⁣ doesn’t Kaiser care?”

Like ⁤most patients affected by the ⁣Kaiser ⁤strike, Koontz has been offered⁢ outsourced access‌ to‍ therapists, including online services like ‌rula. Koontz gets texts and emails ⁤from Kaiser about ⁣every two weeks to remind them that these resources are still available.

But so far, Koontz has simply been relying on happenstance to try and remain mentally ⁣stable and positive. “I assure you, if anything goes wrong here, I have no safety net. I’m just⁣ doing okay, but that is pure dumb⁢ luck.”

Another patient, Erin Hartman, also shared⁢ her frustrations about Kaiser’s response to the strike. In July, the 42-year-old san Diego mom started receiving ⁤one-on-one⁤ sessions to help cope with ​the loss of her father and the added⁣ stressors⁢ of parenting a kindergartner while also ‍looking for employment.she credits ⁣her therapist with helping her navigate grief and manage⁢ her anxiety.

“Even in a short amount of time, I can see a ‍huge difference from July ‌to October,” said Hartman.“And then when she told me about the strike, my ‌anxiety immediately bubbled back up as I didn’t know when I was going to see her again.”

Although Kaiser offered to provide⁣ Hartman with replacement therapists,she declined. ⁤“I won’t be doing⁢ that,” she said, instead opting to⁣ wait for her therapist  to return after the strike. “We ⁣have that rapport, which ‍is so critically important. Therapy⁢ is kind of‍ like dating. I got really lucky.”

She describes herself as one ‍of those patients whose level of treatment can⁤ withstand waiting for weeks between sessions‍ or, even, until the strike ends. “I understand why they’re striking,and I totally ⁤empathize ⁢with them,” she‍ said. “Where it gets scary is ⁢that there are people ‌out there with mental health issues who can’t ⁣wait. What ‌if you​ really needed your person ⁢and they’re not available?”

Two ⁢weeks ago,Hartman thought the strike was⁣ over when she found out her therapist had returned to work and was ⁤available‌ to resume sessions. “I got​ a call‌ from Kaiser, and was really excited to meet with her again,”⁢ said Hartman. “She said she weighed how‍ long she could remain on strike, and she​ just ​couldn’t do it anymore for financial ‌reasons. So now, she’s working alongside scabs.”

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In summary

Top california ​Democrats are pressuring Kaiser to make a deal ‍with the union representing Southern California therapists, while patients say they’re‌ just holding on.

ezekiel Koontz recalls being a Kaiser Permanente ⁣patient “forever,‍ for provided that I‍ can remember” — first ⁤as a child ​and‍ now as a working adult receiving gender-affirming treatment.

But while battling severe depression‌ and ‍experiencing suicidal episodes for⁤ the last several years, the 26-year-old teacher struggled to⁣ find a therapist‌ with whom they felt comfortable.

“I went‌ jumping from therapist to ‍therapist to ​therapist,” said Koontz. “I think the last time I tallied it up, it was like 10 ⁣different therapists.”

Then after almost two years of⁢ sessions, their ‌preferred therapist went on strike, and Koontz found themself⁣ back without a consistent person to talk to about ⁢their depression and suicidal ideations.

“they keep on offering scab therapists,” ‍said⁢ Koontz. “It’s ‍the same issue that I ​had⁤ before, but ⁢worse now. It feels scummy in a⁣ way, as it’s ⁤like they are trying to ⁢pity us while ‌shaming and trying to make an example of them — and‍ offering nobody a ‌solution in the process.”

Their predicament reflects the strain on patients ‌and providers⁤ as an inevitable result of the second long-running‍ mental health ⁢strike at⁤ kaiser Permanente in the past three‌ years. Approximately 2,400 ⁣Kaiser therapists, clinicians⁢ and other National union of ‌Healthcare Workers members went on‌ strike Oct.‌ 21 in Southern California,calling‍ for more time and resources of their workday to be allocated toward‌ critical patient care duties; restored​ pension benefits; and cost-of-living wage increases.A⁢ handful of nonproductive bargaining sessions ended in standstill by Oct. ⁣28, with no further meetings scheduled.

In a recent statement, Kaiser Permanente called the strike “unneeded.” It claimed the union proposal — which mandates seven hours a​ week of non-therapy session time ⁣for ⁣therapists — would “decrease the time therapists see patients⁢ to nearly 50% of their week,⁤ reducing critically needed patient appointments by 15,000 ‌every​ month.”

Top Democratic lawmakers this week began pressuring the company ​to ⁢end‍ the ‌strike‍ on the union’s ⁤terms.California Senate President mike McGuire and assembly Speaker​ Robert Rivas joined forces‍ on Dec. ​12 to petition Kaiser Permanente⁢ Chief⁤ Executive Officer Greg Adams to do more to⁤ resolve the strike.

“My undersigned colleagues and I urge you​ to ‍resume good​ faith negotiations with NUHW as soon ​as‍ possible, ⁢and to agree to the union’s reasonable contract ⁤proposals to ensure the delivery⁢ of timely ⁢and appropriate behavioral health services ​to your patients,” McGuire and Rivas each wrote in identical letters signed by 20 fellow​ senators and 40 Assembly members.

In‍ 2022, northern California⁢ Kaiser mental health workers went on strike over similar contract disputes. After 10 weeks, Sacramento Mayor Darrell Steinberg stepped in to mediate negotiations, ​and kaiser ultimately agreed to a package of wage increases‍ and staffing commitments similar to what  Southern California workers now fight to acquire for themselves.

Kaiser further paid ⁣a $200 million settlement to the state of California in late 2023 for ‍failing to provide ‌mental health patients appropriate and timely ​access to treatment.The deal included a $50 million fine, along with the promise of investing $150 million over a⁢ five-year span to improve its behavioral health care response protocols.

“Especially with Southern California Kaiser, I think the mental health⁣ system is even more broken,” said psychiatric social worker Linda cortes, a strike captain⁢ at organized union picketing events throughout the southland. “There’s only 2,400⁢ of ‍us for the​ whole‍ entire Southern california region. Kaiser ⁤deemed⁣ us essential ⁣workers during COVID.​ They even gave us ⁣a ⁣little ⁤card stating we were essential⁣ workers. But now all of a sudden, they don’t see ‍us as that.”

The mother of two has worked for Kaiser almost 10 ‍years and worries⁣ about her family’s future as⁤ the strike drags on.“It’s been difficult, ⁢a lot of emotions.How am I gonna make ends meet every week? I have‌ gone to food ​banks⁢ for the first ‍time as an‌ adult. We all went and got ‌a turkey for Thanksgiving to help us get by.”

kaiser has said its last offer for​ the next four-year union⁤ contract provides a 5% wage increase each of the next two ‍years,​ with a 4% bump each ‌of the following two years after that.The strikers, though, also ‍seek​ additional adjustments to recompense for the lack of any cost-of-living increases ​in 2018 and 2019, ‍and also only 2%  bumps in 2022 and 2023.

Kaiser asserts⁤ itself ‍as “a ⁢leader in pay and benefits” — noting that it‌ also offers ⁤a fully‍ subsidized retiree medical plan.

But the‍ disparities between Kaiser employees who receive defined pension plans and the ones who don’t is a sticking point for the Southern California mental⁢ health workers.

“I feel​ like I’m less valued as an employee⁤ at​ kaiser,” said Jade ⁣Rosado,​ a Kaiser employee who does ‍not ⁣receive a pension. ⁤“Especially when you look around and everybody has the pension, everybody from food service ⁢workers to janitors. As a mental health care worker, am I less?”

A wide view of a group of peopel in⁤ front ⁢of a building holding picket signs that reads "kaiserdondeny.org" ‌ and "stand with kaiser‍ therapist, end the​ inequity."
Kaiser Permanente mental health care⁣ workers picket outside ⁣Kaiser Permanente Downey Medical Center on Dec. 12, 2024. Photo by Jules Hotz ⁢for CalMatters

David ⁢Zelen, a social worker within Kaiser for ⁤the last 37 years who will retire in 2025 with⁣ a full pension, pickets alongside⁣ Cortes and⁤ Rosado. “Everyone should have the pension,” he said. “It’s​ one of‍ the benefits of working⁢ here at ⁣Kaiser,‍ and⁤ working so hard.In⁤ a 40-hour ⁤work week, we’re scheduled to see about 35 patients.”

Kaiser strike puts pressure on providers, ⁢and ⁤patients

Cortes, Rosado⁢ and Zelen all worry about the patients who were previously under their caseloads. “I’m scared for⁤ them,” said Cortes. “I know during the holidays, suicide⁢ rates go up.‍ Divorce rates go up. Violence goes ‍up, unfortunately.So why⁣ doesn’t Kaiser care?”

Like ⁤most patients affected by the ⁣Kaiser ⁤strike, koontz has been offered⁢ outsourced access‌ to‍ therapists, including online services like ‌rula. Koontz gets texts and emails ⁤from Kaiser about ⁣every two weeks to remind them that these resources are still available.

But so far, koontz has simply been relying on happenstance to try and remain mentally ⁣stable and positive. “I assure you, if anything goes wrong here, I have no safety net. I’m just⁣ doing okay, but that is pure dumb⁢ luck.”

Another patient, Erin Hartman, also shared⁢ her frustrations about Kaiser’s response to the strike.In July, the 42-year-old San Diego mom started receiving ⁤one-on-one⁤ sessions to help cope with ​the loss of her father and the added⁣ stressors⁢ of parenting a kindergartner while also ‍looking for employment.she credits ⁣her therapist with helping her navigate grief and manage⁢ her anxiety.

“Even in a short amount of time, I can see a ‍huge difference from July ‌to October,” said Hartman.“And then when she told me about the strike, my ‌anxiety immediately bubbled back up as I didn’t know when I was going to see her again.”

Although Kaiser offered to provide⁣ Hartman with replacement therapists, she declined. ⁤“I won’t be doing⁢ that,” she said, instead opting to⁣ wait for her therapist  to return after the strike. “We ⁣have that rapport, which ‍is so important. Therapy⁢ is kind of‍ like dating. I got really lucky.”

She describes herself as one ‍of those patients whose level of treatment can⁤ withstand waiting for weeks between sessions‍ or, even, until the strike ends. “I understand why they’re striking, and I totally ⁤empathize ⁢with them,” she‍ said. “Where it gets scary is ⁢that there are people ‌out there with mental health issues who can’t ⁣wait. What ‌if you​ really needed your person ⁢and they’re not available?”

Two ⁢weeks ago, Hartman thought the strike was⁣ over when she found out her therapist had returned to work and was ⁤available‌ to resume sessions. “I got​ a call‌ from Kaiser, and was really excited to meet with her again,”⁢ said Hartman. “She said she weighed how‍ long she could remain on strike, and she​ just ​couldn’t do it anymore for financial ‌reasons. So now, she’s working alongside scabs.”

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This excerpt discusses the impact of the Kaiser Permanente strike on patients’ mental health, especially highlighting the experiance of one patient, Hartman. Here are the key takeaways:





* **Strike Disrupts Care:** The strike significantly disrupted mental health care for patients like Hartman who rely on regular therapy sessions. The uncertainty of when the strike would end caused anxiety and stress.

* **Challenging Choices:** Patients faced difficult choices during the strike – some opted to wait for thier therapists to return, while others sought replacement therapists. Hartman chose to wait, emphasizing the importance of the rapport she had built with her therapist.

* **Empathy for Striking Workers:** Hartman expressed empathy for the striking workers, understanding their reasons for demanding better working conditions, but also highlighting the difficulties faced by patients who need immediate mental health care.



* **Return to Work Under Difficult Circumstances:**



Hartman’s therapist ultimately returned to work, but felt forced to do so due to financial reasons, likely indicating ongoing strain on healthcare workers. This return was bittersweet as the therapist now works alongside “scabs,” highlighting the complexities and tensions surrounding the strike.



**the excerpt highlights the interconnectedness of labor issues and mental health care**. The strike’s impact on patients underscores the vulnerability of those relying on accessible and consistent mental health services. It also raises questions about the systemic challenges faced by healthcare workers and the ethical dilemmas presented by labor disputes within the healthcare sector.

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