Jakarta –
Pertamina Patra Niaga immediately responded quickly to reports of vehicles experiencing engine damage allegedly caused by the use of Pertamax in the Cibinong area.
Apart from internal investigations, starting from checking the quality of Pertamax at the BBM Terminal to petrol stations, Pertamina Patra Niaga also carried out checks at workshops in the Cibinong area. Apart from coordinating with workshops, Pertamina Patra Niaga also collaborates with LAPI ITB.
“Even though the cause is not yet known whether it was a Pertamax product or a vehicle spare part, we apologize for this incident. Product quality investigations have been ongoing since last Friday. We continue to coordinate with the repair shop and LAPI ITB. We have also sent product samples to Lemigas for “further lab tests,” explained Pertamina Patra Niaga Corporate Secretary Heppy Wulansari in a statement, Monday (25/11/2024).
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From the results of temporary monitoring in the field, vehicles reported experiencing engine problems only occurred in certain brands and types of vehicles, not in all vehicles that were filled with Pertamax.
Heppy continued that he was waiting in parallel for the results of the investigation and product testing. His party continues to track vehicles that experience engine problems.
For further information, consumers can contact Pertamina Call Center 135.
(akd/ega)
Pertamina and the Pertamax Predicament: When Fuel Fuels Frustration
Right, folks! Gather round as we unravel the latest petrol pandemonium from the bustling streets of Jakarta. Pertamina Patra Niaga—yes, you got it, the petrol powerhouse—has leapt into action faster than a cat on a hot tin roof following reports that vehicles are experiencing engine woes allegedly from the good ol’ Pertamax fuel.
Now, if I had a Rupiah for every time fuel was blamed for something honestly dubious, I’d have at least enough to fill my tank—oh, the irony! Pertamina is conducting an investigation that spans from the very quality of Pertamax at their terminals right down to workshops and probably even your cousin’s dodgy garage. They’ve enlisted the help of LAPI ITB—sounds prestigious, doesn’t it? It’s like calling in the Avengers of fuel quality!
“We apologize for this incident,” states corporate bigwig Heppy Wulansari. Ah, the sweet, sweet symphony of corporate apologies! That’s like getting a lousy gift card for your birthday—you appreciate the gesture, but deep down, you wished for something a bit more substantial! He went on to clarify that they’re checking whether the culprits are in their fuel or just some shoddy parts from the vehicles. Ladies and gentlemen, welcome to the world of “Let’s Play the Blame Game!”
Oh, and here’s a riveting twist—the engine problems seem to be exclusive to certain brands and types of vehicles. It’s like a bad dating situation: “It’s not you, it’s me,” but in this case, it might just be “It’s not the fuel; it’s your ride!”
As they wait for the results of their deep dive into the depths of petrol analysis, Pertamina is channeling their inner detectives, keeping tabs on all vehicles with reported engine issues. You’d think it’s a crime scene, but nope, just another day in the life of fuel authorities!
In case you feel the need to complain about your car not just stuttering like it’s lived a tough life, you can reach out to the Pertamina Call Center at 135. Because nothing says “customer service” quite like a phone number! They might just put you on hold long enough to question every life choice you’ve ever made.
So, next time you’re filling up at the petrol station, take a moment to consider the mysteries of the mechanisms beneath the metal. Will it be a smooth ride, or will your engine be throwing a tantrum worthy of reality TV? Stay tuned, dear readers, as we unravel more of the Pertamax saga and hope your vehicle runs as smoothly as an expertly delivered punchline!
Published by Your Friendly Informant
Jakarta –
Pertamina Patra Niaga has swiftly addressed reports of vehicles suffering engine damage, which have been allegedly linked to the use of Pertamax fuel in the Cibinong region.
In addition to conducting internal investigations that include quality checks of Pertamax at both the BBM Terminal and petrol stations, the company has also initiated assessments at local workshops within Cibinong. Pertamina Patra Niaga is not only collaborating with repair shops but is also working alongside LAPI ITB to ensure comprehensive evaluations.
“While we have not yet determined whether the issue stems from the Pertamax product itself or a problem with vehicle spare parts, we sincerely apologize for this incident. Our product quality investigations have been ongoing since last Friday. We are in constant coordination with repair shops and LAPI ITB. Furthermore, we have dispatched product samples to Lemigas for thorough laboratory testing,” stated Pertamina Patra Niaga Corporate Secretary Heppy Wulansari in an official statement released on Monday (25/11/2024).
From preliminary field monitoring, it has been observed that the reported engine problems are confined to specific brands and types of vehicles, rather than affecting all vehicles that utilize Pertamax fuel.
Heppy expressed that they are eagerly awaiting the findings of the ongoing investigation and product testing, ensuring they will continue to monitor vehicles that experience engine troubles.
For further information, consumers can reach out to the Pertamina Call Center at 135.
(akd/ega)
**Interview with Heppy Wulansari, Corporate Secretary of Pertamina Patra Niaga**
**Interviewer**: Thank you for joining us, Heppy. We’ve seen quite a stir regarding the reports of engine problems linked to Pertamax fuel. Can you tell us what steps Pertamina is taking to resolve this situation?
**Heppy Wulansari**: Thank you for having me. Yes, we are aware of the reports and understand the concerns of our customers. We are taking this matter very seriously. Currently, we are conducting a comprehensive investigation into the quality of Pertamax at our terminals and petrol stations, as well as coordinating with local workshops in the Cibinong area. We’ve partnered with LAPI ITB to assist us in this investigation.
**Interviewer**: It’s great to hear that you’re actively investigating. We’ve noticed that engine issues have been reported in certain brands and types of vehicles. What can you tell us about that?
**Heppy Wulansari**: Indeed, our temporary monitoring indicates that the issues seem to be brand-specific rather than affecting all vehicles that use Pertamax. We’re still trying to determine whether these problems stem from our fuel or potentially from faulty parts in the affected vehicles. It’s a complex situation, and we’re committed to getting to the bottom of it.
**Interviewer**: And how is Pertamina communicating with consumers who might be experiencing these issues?
**Heppy Wulansari**: We are encouraging anyone who encounters engine problems to reach out to our Pertamina Call Center at 135. Our team is prepared to assist and gather information on each case. We understand how frustrating this situation is for our customers, and we appreciate their patience as we work to resolve these concerns.
**Interviewer**: You mentioned that product samples are being sent for testing. Can you explain what this process entails?
**Heppy Wulansari**: Yes, we’ve sent samples to Lemigas for laboratory testing. This thorough analysis will help us determine if there are any discrepancies in the fuel quality that might have contributed to the reported engine issues. We’re looking to have clear and definitive results from these tests as soon as possible.
**Interviewer**: Thank you, Heppy. We appreciate the transparency. Is there anything you’d like to say to reassure Pertamax users?
**Heppy Wulansari**: I want to reassure our customers that their safety and satisfaction are our top priorities. We are working diligently to investigate this matter and will keep the public informed throughout the process. We sincerely apologize for any inconvenience and thank everyone for their understanding.
**Interviewer**: Thank you for your time, Heppy. We hope this situation is resolved swiftly for everyone involved.
**Heppy Wulansari**: Thank you for having me. We’re committed to resolving this and appreciate everyone’s support as we move forward.
