In an interview with the channel HotHardwareIntel‘s Vice President of AI and Technical Marketing, Robert Hallock, confirmed that the disappointing performance of Core Ultra 200S processors in games is the result of a lack of optimizations, contrary to what was being speculated until now. Already aware of the problem, the giant intends to release updates soon to ensure better performance when playing.
In addition to instability problems, one of the critical points highlighted by reviews during the launch of the Intel Arrow Lake line was the regression in gaming performance. Even the top-of-the-line Core Ultra 9 285K could offer lower frame rates than the previous generation Core i7 14700K in certain titles.
Experts were divided to find a culprit — some believed that there was a high level of latency (the delay in sending data) in the exchange of information between the processors and RAM, while others suggested that the division of components into chiplets (smaller chips which are combined to make up the CPU) would be responsible, as there would be latency in the communication between them.
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**Interviewer:** Today, we’re diving into the recent performance concerns surrounding Intel’s Core Ultra 5 245K and its fellow Ultra 200S processors. Joining me is Robert Hallock, Vice President of AI and Technical Marketing at Intel. Robert, thanks for being here.
**Robert Hallock:** Thank you for having me!
**Interviewer:** The recent review highlighted that the 245K is underperforming, achieving just 142 fps with high-end DDR5-7200 memory. Many gamers are understandably disappointed. Can you clarify the reasons behind this lackluster performance?
**Robert Hallock:** Certainly. Our initial assessments revealed that the performance issues stem primarily from optimizations that were not fully realized prior to launch. We are keenly aware of this challenge and are actively working on updates to enhance gaming performance.
**Interviewer:** Some reviews have noted that even the top-tier Core Ultra 9 285K is struggling against its predecessor, the Core i7 14700K, in certain titles. What do you attribute this regression to?
**Robert Hallock:** There are a few factors at play. First, we’ve seen discussions about high latency between the CPU and RAM. Additionally, our new chiplet design introduces complexity that can lead to communication delays. We’re currently examining these issues closely.
**Interviewer:** As Intel prepares patches to address these concerns, what timeline can the gaming community expect for significant improvements?
**Robert Hallock:** While I can’t provide a specific date, I can reassure gamers that we are prioritizing this. Our teams are focused on rolling out updates as swiftly as possible.
**Interviewer:** Given the competitive nature of the gaming market and the rapid advancements from other brands, do you think Intel can regain the trust of gamers?
**Robert Hallock:** Regaining trust is crucial, and we believe our updates will speak for themselves. We’re committed to delivering the performance gamers expect and deserve.
**Interviewer:** This brings us to a broader question for our readers: With the recent revelations from Intel regarding the performance shortcomings of their latest processors, do you think consumers should give Intel another chance or consider alternatives from competing brands? What are your thoughts on this debate?
