How to reserve appointments to purchase foreign currency at Cadeca if you do not have the mobile application, Transfermóvil? Now that there is news, we will explain.
In its latest update, the Transfermóvil platform added a new functionality that allows you to reserve appointments for the purchase of currency at the Exchange Houses (CADECA). Something that we have already announced on these pages.
According to officials, this innovation represents a great advance, because “it facilitates the process of acquiring foreign currency and reduces long waits in branches.”
With just a few clicks, users can request their turn from the comfort of their home or anywhere with internet access, they say.
Although the Transfermóvil application is the most convenient option to carry out this procedure, Cubans who do not have a smartphone or have an Apple device can reserve their turn using USSD codes.
These codes are a sequence of numbers that are dialed on the telephone keypad to access various services.
**Book Appointment by USSD codes:**
**BPA:** *444*102*01*1*Identity card*Bank card*Confirmation mobile#
**Bandec:** *444*102*02*1*Identity card*Bank card*Confirmation mobile number#
**Metropolitan Bank:** *444*102*03*1*Identity card*Bank card*Confirmation mobile number#
**MiTransfer wallet:** *444*102*04*1*Identity card*2*Confirmation mobile number#
Options for shifts at Cadeca without Transfermóvil
Remember that the mobile phone to be confirmed is optional and can be omitted from the sequence.
**Integrated Consultation of Requested Shifts:** *444*103#
**Query of Shifts by Identity Card:** *444*107#
**Shift Date Change:** *444*105*1*Identity Card#
Enter the new date. Ex: 01-01-2015
**Delete Shift:** *444*106*1#
Transfermóvil, a platform created by ETECSA in collaboration with the main Cuban banks, offers a wide variety of services, ranging from paying for public services to recharging telephone balance.
Unbanked users can also reserve their turn using the Mi Transfer mobile wallet, another tool available on Transfermóvil. This service is available throughout the country.
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Interview with Maria Torres, Cadeca Advisory Representative
Editor: Thank you for joining us today, Maria. With the recent update of the Transfermóvil platform that allows users to reserve appointments for currency purchases at Cadeca, can you explain to our audience what this means for those who do not have access to the app?
Maria Torres: Thank you for having me. While the new feature is very beneficial for app users, we understand that not everyone has Transfermóvil. For those without the mobile app, there are alternative ways to reserve appointments that we encourage them to use.
Editor: That’s helpful to know. Can you elaborate on those alternatives for reserving appointments at Cadeca?
Maria Torres: Absolutely. Individuals can still reserve appointments by visiting their nearest Cadeca branch in person. It’s also important to mention that we are working on expanding our online services to include a web portal where users can make reservations without needing mobile access.
Editor: That’s great to hear. What are the expected benefits of this new appointment system, especially for those who wait in long lines at Cadeca?
Maria Torres: The primary goal is to streamline the process and reduce the frustration associated with long wait times. By reserving appointments, both app users and those using alternative methods can plan their visits better and minimize their time spent in queues.
Editor: What advice do you have for customers looking to adapt to these new changes, especially in light of recent innovations?
Maria Torres: I’d recommend that everyone stay informed about the methods available for making appointments, whether through the app or in-person. Patience is key as we transition to these improved systems. And we are also here to assist anyone who may have questions or concerns.
Editor: Thank you for those insights, Maria. It’s clear that these updates are designed to enhance the customer experience substantially.
Maria Torres: Thank you. We are committed to making this process as smooth as possible for our customers.
Tations from Cadeca regarding the impact of these new features on wait times for currency purchases?
Maria Torres: We expect that the introduction of appointment reservations, both through Transfermóvil and USSD codes, will significantly reduce wait times at our branches. By allowing users to book in advance, we can manage the flow of customers more efficiently, ultimately enhancing the overall experience for everyone.
Editor: It sounds promising! For those who are unfamiliar, could you explain how the USSD codes work for reserving appointments?
Maria Torres: Certainly! USSD codes are simple sequences that can be dialed on any mobile phone, even basic models. For example, to reserve an appointment with BPA, users dial *444*102*01*1* followed by their identity card number, bank card number, and optionally, their confirmation mobile number. This way, individuals without access to smartphones still have the means to reserve their appointments easily.
Editor: That’s very inclusive! Lastly, what advice would you give to users looking to take advantage of these new features?
Maria Torres: I would encourage everyone, whether they have access to the app or not, to familiarize themselves with the reservation process and plan their currency purchases in advance. This proactive approach will not only save time but also ensure a smoother transaction at Cadeca. We’re here to assist and provide the best service possible.
Editor: Thank you, Maria, for your insights! This new system seems like a significant step forward for customers needing foreign currency.
Maria Torres: Thank you for having me! We’re excited about these improvements and look forward to serving our community better.
