To streamline procedures and facilitate the flow of people, a New Zealand airport has set a limit of 3 minutes for greeting hugs. The decision caused so much outcry on social networks, including at an international level, that the managers of the Dunedin airport, in the south of the country, welcomed with amazement. “To keep everything running smoothly, we have installed new signs, including ‘Maximum hugging time: 3 minutes,’” said terminal manager Daniel De Bono. “It’s our unconventional way of reminding people that the starting area is reserved for quick goodbyes,” he explained.
In any case, added the manager, “don’t worry, a 20-second hug is enough to release oxytocin and serotonin, the happiness hormones that increase well-being, so three minutes are enough to say goodbye and receive your dose of happiness”. For those who prefer to stay longer, the airport car park offers 15 minutes of free parking.
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Interview with Emma Thompson, Airport Relations Expert
Editor: Thank you for joining us today, Emma. We just heard about Dunedin Airport in New Zealand implementing a three-minute limit on greeting hugs. What prompted this decision?
Emma: Thank you for having me. The airport management decided to impose this limit in response to growing concerns about congestion in the arrivals area. They aim to improve the flow of passengers and ensure that everyone can exit the airport efficiently.
Editor: That makes sense, but it seems to have sparked significant backlash online. What are some of the main criticisms you’ve seen?
Emma: Absolutely, the reaction has been intense. Many people see this as an infringement on personal freedoms and the joy of seeing loved ones after a long time apart. Social media is flooded with comments expressing frustration over what they perceive as an overly bureaucratic approach to emotional expressions.
Editor: Have any other airports considered similar policies, or is Dunedin unique in this approach?
Emma: While other airports have introduced measures to manage congestion, such as designated greeting areas, I haven’t seen a specific time limit like this before. Dunedin appears to be paving its own path, and it’s interesting to see how this policy will evolve.
Editor: What do you think are the potential long-term effects of this policy on airport culture?
Emma: This could create a more transactional atmosphere at airports, where emotional connections feel limited. However, if managed properly, it could also establish a culture where people understand the need for balance between personal expressions and operational efficiency. Ultimately, how the public reacts will shape the future of such policies.
Editor: Thank you, Emma, for providing such insightful perspectives on this unusual airport policy. We look forward to seeing how it unfolds.
