If You Love Saying Yes, 21c Museum Hotels May be Your Next Stop!
Welcome, art aficionados and hospitality heroes! If you’re looking for a place that marries the flamboyant world of contemporary art with the cozy allure of boutique hotels, look no further than 21c Museum Hotels. Seriously, who wouldn’t want to work where the walls are basically covered in masterpieces? It’s like being a curator of your own creativity while ensuring guests have a fabulous time—it’s multitasking, but make it art!
And here’s the kicker: they’re on the hunt for a Marketing Manager. Yes, you heard that right! You could blend your marketing genius with a penchant for the arts. Think of it as telling stories not just through words, but through the Instagrammable art pieces that jump out and beg for likes. Who’s not going to want to follow that?
What’s on Offer?
If you have the curiosity of a cat—trust me, nine lives worth—and the storytelling prowess to make even the dullest content gleam, you might just be the one they’re looking for. You’ll be responsible for driving success across two of their exceptional properties—so expect to flex those creative muscles like you’re on the set of a high-energy art heist movie!
Your Role: A Marketing Maestro
Now, let’s talk specifics. As the glorious Marketing Manager, you’ll be orchestrating everything from social media shenanigans to engaging with the local community like the social butterfly you are. Yes, you’ll cultivate relationships, not just with potential guests, but with the entire local art scene—so dust off that social calendar!
- Develop and deploy social content that sings the praises of 21c’s purpose and values—think vibrant, think welcoming!
- Engage in community events like a champ! Jump in, help out, and be the enthusiastic face of 21c.
- Collaborate with chefs, artists, and other cool cats to create a marketing strategy that’s not just effective but downright artsy.
- Driver of creativity—your job is to engage with folks online and make sure they see 21c as the coolest place to be.
Do you see yourself leading creative efforts while mastering social content? If your idea of fun includes curating monthly content calendars, you’re probably already wrapping your head around this exciting position.
The ‘Perfect’ Candidate
Now, you may wonder, what does it take to wear the crown of Marketing Manager? Well, a passion for community engagement, contemporary art, and a talent for storytelling through compelling imagery are just the tip of the iceberg. We’re looking for someone who doesn’t just dabble in social media, but dives right in—head first, preferably without a life jacket.
- A degree? Nice to have! But 4 to 5 years of marketing experience is essential.
- Exceptional writing skills—we need you to craft compelling stories, not just hotel descriptions.
- Analytical skills—because knowing your metrics means you can brag about engagement levels (and we all love a good bragging rights story).
- Flexible and proactive—think of it as being part of a jazz band, sometimes you improvise!
Why 21c Museum Hotels?
Look, working at 21c isn’t just about the role; it’s about the community, the culinary delights, and being at the forefront of contemporary art. It’s the opportunity to be involved with artists, creators, and thinkers—oh, and did I mention the free art? Well, sort of, but you might want to check with HR on the fine print!
So, are you ready to join the flock? This is your moment. Work where your passion meets purpose, and let’s make sure that every corner of 21c isn’t just a hotel, but a vibrant piece of art itself!
If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and a chef driven restaurant to create a unique and welcoming opportunity.
Come join our Flock!
Job Description
Title: Marketing Manager
Reports to: Brand Marketing Director
Supervises: n/a
General Purpose:
You have an insatiable curiosity about life, are an enthusiastic consumer of culture, and are a talented storyteller through the written word and compelling imagery. You have a discerning eye, pay attention to details, and uphold high standards for quality.
You’re social—both online and in person—and engender trust as you build relationships through your ability to listen and your natural tendency to care.
Committed to building long-term brand value and loyalty through influencing community engagement, the Marketing Manager will lead creative efforts behind social content development, fan interaction, and reputation monitoring. As a cross-functional collaborator, creative problem solver, and innovative thinker who is simultaneously consumer-focused and results-oriented, you’ll be responsible for driving success at two independent 21c properties.
Specific Responsibilities:
Social Media //
- Develop and deploy social content reflective of 21c purpose and values, including engagement, tagging, replying, etc.
- Generate content with your phone as needed in both the hotel and restaurant.
- Plan and manage regular social planning meetings with Sales & Marketing, Museum, and F&B teams.
- Create and present a planned monthly social calendar to the Brand Marketing Director.
- Work with property senior leadership to grow engagement and revenue.
Marketing //
- Collaborate with the Brand Marketing team on property marketing strategy. Manage strategies from initiative development through execution.
- Lead property quarterly calendar development.
- Gather and analyze data from multiple sources to understand performance and shape strategic direction.
- Assist with the development of property-level assets (including photography and video) as needed.
- Assist in maintaining digital asset management tools.
Digital //
- Manage property and restaurant website content.
- Manage multi-property level email marketing campaigns.
- Assist with the development and execution of digital and social advertising with the Digital Marketing Manager.
- Oversee Digital Advertising Agency for paid search and social campaigns, providing hotel insights and goals gathered from the hotel team.
Community Engagement //
- Cultivate strong relationships with like-minded community partners to create programming and cross-promotional strategies alongside the Museum Manager and/or Property Leadership. Be good neighbors and friends in all communities.
- Be an enthusiastic team member at property and community events, jumping in and assisting as necessary.
Public Relations:
- Work alongside the corporate PR team to execute annual strategies across properties.
- Coordinate with the corporate public relations team and serve as the local contact for press opportunities.
Meetings:
- Participate in bi-weekly Brand Marketing Team calls
- Responsible for hosting monthly marketing meetings with property senior leadership to guide strategy
- Attend monthly Brand team meetings and revenue calls.
Qualifications
Desired Skills and Qualifications:
- A passion for community, contemporary art, food & beverage, and travel.
- Extraordinary communicator, enthusiastic storyteller, exceptional writing skills and visual aesthetic
- Demonstrated analytical skills/metrics driven
- Strong planning and project management competencies
- Demonstrated ability to communicate with senior and executive leadership
- Skilled in multi-tasking and managing several priorities at once
- Ability to maintain good working relationships with guests, team members, external business partners and third-party vendors
- Business-oriented and consumer-driven
- Ability to act as an ambassador of 21c Museum Hotels and related brands and demonstrate confidence in his/her knowledge of the history, brand values, vision, and direction
- Working knowledge of Canva preferred
- Experience with results-driven social media, content creation, and reporting is strongly preferred
- Experience with digital marketing campaigns and analytics
- Experience working within WordPress is strongly preferred
- Experience in museums, galleries, or cultural institutions is strongly preferred.
- Knowledge of the local art community is beneficial.
- Interest in / working knowledge of advancements in technology and best practices related to website, digital marketing, and social media
- Proactive, Flexible, Curious, Positive Attitude, Team Player
Education / Experience:
- Bachelor’s Degree preferred
- 4 to 5 years of related experience in marketing or social media
Additional Information
21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm
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