The secret to a successful restaurant starts with the well-being of your team

The secret to a successful restaurant starts with the well-being of your team

Mental Health in Gastronomy: A Critical Issue

The mental health in gastronomy has become a crucial issue that requires attention. Gastronomy is known for its creativity, demand, and dedication, but it is also one of the industries where workers face alarming levels of stress and mental health problems. Long hours, constant pressure, and intense work environments are some of the challenges that affect chefs, bartenders, and other professionals in the sector.

We consulted with industry experts to understand how to transform the dining environment into a healthier workspace. Professionals with experience in this field have shared their perspectives on the importance of managing the emotional well-being of teams. How can you transform the dining environment into a healthier workplace?

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The Challenges of Working in Gastronomy

Working in a restaurant can be exciting, but it can also be unforgiving. Studies have revealed that a large number of employees in this sector suffer from problems such as anxiety, depression, and burnout. A study carried out by Unite, the chefs union in London, revealed that 51% of chefs surveyed had experienced depression due to work overload and long hours, which in many cases range between 48 and 60 hours per week. In addition, 56% of those surveyed admitted to having resorted to the use of painkillers to cope with physical and emotional stress. This data reinforces the urgency of addressing the mental health in gastronomy.

One of the key factors contributing to this crisis is the culture of long hours and frenetic paces. It is common for workers in the sector to face shifts of up to 12 hours, with few breaks and constant pressure to deliver perfect dishes or services.

gastro mental health

Foto: Shutterstock

Common Stress Factors in Restaurants

This issue is constantly affected by a series of factors that contribute to the emotional exhaustion of workers. Some of the most common include:

  • Constant pressure to meet deadlines and expectations: The fast pace in kitchens and service areas, as well as the demand for excellence in every interaction with customers, puts employees in a constant state of alert.
  • Lack of rest and days off: Long work hours and lack of work-life balance leave little room for physical and mental recovery.
  • Interpersonal conflicts: High competitiveness and hierarchy in restaurants often generate tensions among employees, which increases stress.

The Psychological Perspective

To better understand how the mental health in gastronomy can improve, we talked to Ana Mendez, a psychologist who works with restaurant teams in Costa Rica. According to Méndez, one of the biggest challenges in this sector is the lack of awareness about the early symptoms of emotional exhaustion, which can lead to serious mental health problems if not detected in time.

“Gastronomy workers often overlook signs such as irritability, constant fatigue, and a loss of interest in their work,” explains Mendez. “It is essential that both employees and managers pay attention to these signs and act before the situation worsens.”

For Méndez, creating a healthier work environment starts with encouraging open communication between employees and leaders. “Generating an environment of trust and offering access to emotional support can make a big difference,” she comments. It also recommends adjustments in work organization to avoid the accumulation of stress. “Rotating shifts and ensuring adequate rest days not only improves workers’ well-being, but also their long-term productivity,” she adds.

The secret to a successful restaurant starts with the well-being of your team

cooks mental health

Fotos: Shutterstock

The Challenges of Motivation in the Gastronomic Environment

To understand how emotional challenges are managed in restaurants, it is essential to consult those in charge of leading these teams. Fernando Crespo, restaurant owner of Isolina in Costa Rica, has witnessed the challenges of maintaining the motivation and well-being of his staff in a high-pressure environment.

“One of the biggest challenges we face is finding the balance between maintaining a high level of quality service and ensuring that the team does not feel overwhelmed,” comments Crespo. “The pressure to meet standards is constant, but it is also important that employees feel motivated and supported. For us, it has been key to create an environment where teamwork is encouraged and where people feel part of something bigger.”

Crespo also notes that employee turnover is a recurring problem in the industry, and that maintaining a positive work culture helps retain employees. “If workers feel that they are valued and that their well-being is a priority, they are more likely to stay with the team long term,” he states.

Strategies to Create Healthier Workspaces

Improving the mental health in gastronomy requires a comprehensive approach that considers both emotional needs and operational efficiency. Some key recommendations include:

  • Adequate schedules and breaks: Ensuring that workers have days off and shift rotation can prevent work overload and improve overall well-being.
  • Psychological support: Facilitating access to therapy or counseling services can make a big difference in the emotional health of teams.
  • Stress management training: Offering workshops on how to cope with stress and build resilience will help employees better manage the pressure of day-to-day life.
  • Supportive culture: Encouraging open communication and empathy from leaders is essential to creating a healthy and motivating work environment.

Allies in Mental Health for Workers

With the growing recognition of the importance of mental health in gastronomy, various organizations and projects have emerged to support workers in the sector. These initiatives offer support networks that help face emotional challenges which are common in the industry. Some of the most notable include:

  • Chefs With Issues: Founded by journalist Kat Kinsman, this initiative offers a space for professionals in the sector to talk about anxiety, depression, and other emotional problems. It also connects workers with mental health resources and professionals.
  • Ben’s Friends: Created in honor of chef Ben Murray, it supports workers in the sector who fight addictions and mental health problems. They offer support groups in several cities, where employees can share their experiences.
  • Mind: Although it does not focus solely on gastronomy, Mind collaborates with restaurants to promote mental well-being. They offer workshops and practical guides to reduce stress and create healthy work environments.

The true magic of a restaurant not only lies in the dishes it offers but in the people who make that unique experience possible. In gastronomy, a healthy environment not only drives creativity and performance but transforms the work dynamic into a space where each team member can thrive. When mental well-being is prioritized, the doors are opened to a more committed, motivated, and, above all, happier team.

A team reflects well-being in every aspect of the restaurant, from cooking to service. Taking care of those who make this complicity possible is not only a responsibility but an investment in the quality and success of the gastronomic experience.

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