Extra Warranty is a protection plan that will allow you to extend the warranty of your purchase between 1 to 2 additional years, which will take effect immediately after the original product warranty ends.
Extra Warranty is a protection plan that will allow you to extend the warranty of your purchase between 1 to 2 additional years
Why purchase it?
We repair or replace your products for one of the same or similar characteristics
We give you a loan product while we repair yours*
get up to 25% discount in maintenance and/or purchase of accessories**
You will always have a hand at your disposal specialized work
Attention 365 days a year by telephone at 0800-0-0149 and to 615-5712
What is the Extra Replacement Guarantee?
If the product you purchased has a manufacturing defect, this service will allow you to replace it at no additional cost. This benefit only applies to small appliances with a price of less than S/700.
You will be delivered a product with the same or similar characteristics.
It is valid for 1 year, in addition to the original product warranty.
What is the Extra Repair Guarantee?
It is a technical service that includes labor and spare parts, at no additional cost.
If the repair time exceeds 3 days, we will give you a loan product.
It has a validity period of 1 to 2 years, additional to the original product warranty.
If necessary, we will replace the product with a new one with the same or similar characteristics.
Where do I contact if I have any questions?
For any inconvenience you must contact 0800-0-0-0149 o 615-5712
Download the terms and conditions
* Loan of products according to stock availability, for repairs that exceed 3 business days counted from the technician’s visit or receipt of the technical report. Only applies to kitchens, refrigerators and washing machines. **The discount is associated with repairs or maintenance that the customer carries out with the technical service workshop.
