McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.
We are looking for a Business Process Consultant to join the Six Sigma team. The successful candidate for this position will successfully lead process improvement efforts to achieve significant impact on operations, finances, customer satisfaction and/or employee satisfaction. The candidate will work across all levels of the organization, and potentially with external clients and vendors, to take difficult, ambiguous or visionary concepts, transform them into well-defined projects and deliver process improvement results in a timely manner. In addition, the Business Process Consultant will provide advisory services to senior executives and business unit leaders in the analysis of business processes and value streams, with a focus on identifying strategic projects.
The Business Process Consultant position at McKesson offers a unique opportunity to participate in our highly regarded Six Sigma Development Program. This program is designed to provide long-term benefits to participants, allowing them to grow for years to come. From the start of your employment, you will receive comprehensive Black Belt training and participate in the execution of projects to hone your skills and deepen your knowledge of Six Sigma.
Our development program has a clear mission: to cultivate a culture of continuous improvement and foster leadership growth at McKesson. Through a range of resources including training, certification, ongoing development opportunities, mentoring and career coaching, we empower our team members to thrive.
Project identification
-
Provide Six Sigma support to our senior management and business unit leaders, particularly in developing business cases and identifying strategic projects.
-
Support the identification and evaluation of opportunities for improving the organization’s processes.
Project execution
-
Lead and contribute to process improvement solutions within the company, including moderate, ambiguous and complex projects.
-
Manage tactical and strategic projects aimed at reducing costs and expenses, improving customer experience and increasing organizational efficiency.
-
Organize, lead and facilitate cross-functional project teams.
-
Collect and analyze data to identify root causes of defects; measure performance against process requirements; and align improvements to performance gaps.
-
Develop measures that provide data for process evaluation, identifying indicators for future improvement opportunities.
-
Monitor and communicate the results of process improvement projects to management and business stakeholders.
Change Leadership
-
Develop and maintain productive relationships with stakeholders, staff and management through one-on-one contact and group meetings.
-
Act as a change agent by driving cultural change focused on the success of our company and its customers.
-
Apply influencing and change management skills to ensure project success.
-
Support the business in learning Six Sigma methodologies, including appropriate tools, measurement, analysis, improvement and control concepts, through presentations and training.
Mentoring
-
Coach and support Green Belts in their project work, helping them understand and use Work-Out, Lean and Six Sigma methods to successfully complete projects on time.
Desired skills:
-
Ability to communicate effectively and deliver presentations to senior level executives.
-
Proficiency in facilitating meetings and presentations in hybrid environments.
-
Possess an analytical mind, including the interpretation, analysis and evaluation of reports and data.
-
Demonstrated ability to motivate, influence and gain commitment at different levels of the organization.
-
Skills in problem solving, root cause analysis, risk analysis and process mapping.
-
Experience in project management and change management.
-
Ability to understand and identify links between specific projects and key strategic objectives.
-
Able to think, organize and lead multiple projects in parallel.
-
Bilingual English/French verbal and written (an asset)
Additional skills:
-
Resourcefulness and innovative and entrepreneurial spirit
-
Basic knowledge of SQL, Vizio and Power Automate is a plus (or other relational database management, process mapping and automation tools).
Degree, certification and experience:
-
A university degree, or equivalent, generally requires more than 4 years of relevant experience.
-
Experience in business analysis, project management, process improvement or Lean Six Sigma is an asset.
The incumbent of this position will have to support internal and/or external clients outside of Quebec and/or the United States on a daily basis. Consequently, this position requires fluency in written and spoken English. Please note that the number of positions whose tasks require knowledge of the English language has been limited as much as possible.
—————————————————————————————————————————
We are seeking a Business Process Consultant to join the Six Sigma team. The selected candidate for this position will successfully drive process improvement efforts to achieve significant operational, financial, customer satisfaction, and/or employee satisfaction impact. The candidate will work at all levels of the organization, and possibly with external customers and suppliers, to take challenging, ambiguous or visionary concepts, turn them into well-scoped projects and deliver successful process improvement results in a time-efficient manner. Additionally, the Business Process Consultant will provide consultative services to senior executives and business unit managers in the analysis of business processes and value streams with a focus on strategic project identification.
The Consultant, Business Process role at McKesson includes a unique opportunity to be part of our esteemed Six Sigma development program. This program is designed to provide long-term benefits to participants, allowing them to thrive for years to come. From the very beginning of your employment, you will receive comprehensive Black Belt training and engage in project execution to refine your skills and deepen your Six Sigma knowledge.
Our development program has a clear mission: to cultivate a culture of continuous improvement and foster leadership growth across McKesson. Through a range of resources, including training, certification, continuous development opportunities, mentoring, and career coaching, we empower our team members to flourish.
Project Identification
-
Provide Six Sigma support to our senior executives and business unit managers including business case development, and strategic project identification.
-
Support the identification and evaluation of the organization’s process improvement opportunities.
Project Execution
-
Lead and contribute to process improvement solutions within the business that include moderate, ambiguous, and complex projects.
-
Manage tactical and strategic projects to deliver incremental cost/expense reductions, improve customer experience, and increase organizational efficiency.
-
Organize, lead, and facilitate cross-functional project teams
-
Collect and analyze data to identify root causes of defects; measure performance against process requirements; and align improvement to performance shortfalls
-
Develop metrics that provide data for process measurement, identifying indicators for future improvement opportunities
-
Monitor and communicate the results of process improvement projects to management and the business owners and stakeholders.
Change Leadership
-
Develop and maintain productive stakeholder, staff, and management relationships through individual contacts and group meetings.
-
Act as a change agent driving cultural change focused on our business’s and its customers’ success.
-
Apply influence and change management skills to ensure project success.
-
Support the business in learning Six Sigma methodologies, including appropriate defined tools, measurement, analysis, improvement, and control concepts, through presentations and training.
Mentoring
-
Mentor & coach Green Belts in project work, helping them understand and use Work-Out, Lean, and Six Sigma for successful and timely completion of projects
Desired Skills:
-
Ability to effectively communicate and present to senior-level leadership.
-
Proficient in meeting and presentation facilitation in hybrid environments.
-
Possess an analytic mindset, including interpretation, analysis, and evaluation of reports and data.
-
Demonstrated ability to motivate, influence, and gain commitment at different levels of the organization.
-
Skilled in problem-solving/root cause analysis, risk analysis, and process mapping.
-
Experienced in project management and change management.
-
Ability to understand and identify the connections between specific projects and key strategic objectives.
-
Capable of thinking through, organizing, and leading multiple project tasks concurrently.
-
Bilingualism English/ French Verbal/written ( an asset)
Additional Skills:
-
Resourceful with an innovative and entrepreneurial mindset
-
Basic knowledge of SQL, Vizio and Power Automate is a plus (or other relational database management, process mapping & automation tools)
Degree, certification and experience:
-
Degree, or equivalent, typically requires 4+ years of relevant experience
-
Experience in business analysis, project management, process improvement, or Lean Six Sigma is a plus
The incumbent of this position will provide daily support to internal and/or external clients outside Quebec and/or in the United States. Therefore, he/she must be proficient in spoken and written English. Please note that the number of positions requiring English language skills has been limited where possible.
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$68,000 – $113,400
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees and is committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information. For additional information on McKesson’s full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
Join us at McKesson!
