2024-08-05 03:15:04
In the intensive care unit of the Antoine-Béclère Hospital (AP-HP) in Clamart (Hautes-Seine), December 2021.
It was a difficult weekend for the Paris Public Hospital Assistance Center (AP-HP). While the Olympics and the tourists they attract to Île-de-France mean a boost in health care services, the Île-de-France region’s flagship hospital system of 38 hospitals had to contend with a major computer failure on Saturday, August 3 and Sunday, August 4 and its impact. In the middle of summer, the crew on deck were forced to take out “Paper and Pen”That’s according to the testimony that poured in over the past forty-eight hours.
A possible cyberattack on the health facility was quickly ruled out: it was discovered late Saturday morning that “Between 11 a.m. and 11:30 a.m.” The massive outage was caused by an electrical failure at the service provider hosting some of the computer servers. “No impact on patient safety” – In other words, there is no need to transfer or “Load shedding”AP-HP was quick to tell that there would be no enforcement from one hospital to another. A message was also conveyed to the Ministry of Health. But on a technical and practical level, there were significant consequences, with messaging, key internal applications and some hospital phones severely affected.
“As is so often the case, people show solidarity and resourcefulness in crisis situations, said a pediatrician at the Necker-Enfants Malades hospital in the 15th arrondissement of Paris. Paper, pen, voice, phone, and fax are king.”. “It’s costing us a lot of time, and we’re running out of time,” Even more critical, an obstetrician-gynecologist at the same school responded.
‘Hopeful’ for recovery Monday morning
On social networks, where many interns and doctors are active, the tone went up a notch on Sunday, while AP – HP tried to postpone: after mentioning the previous day that data centers were restored to power, information on the gradual restart of various applications ,as well as “expected” Back to normal “By evening” [de samedi, donc]she communicated cautiously on Sunday morning.
“The outage lasted approximately three hours and had multiple impacts on our infrastructure and information systems.” Designate a press release sent to journalists. “Recovery efforts are making progress but are taking longer than expected.” and reiterate the guarantee “The patient’s care is still guaranteed and there is no threat to their safety,” hospital situation “Slow down but under control”.
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