PRIVACY POLICY “YOUR DATA IS SAFE”
Information in compliance with personal data protection regulations
In Europe and Spain there are data protection regulations designed to protect your personal information, which our entity is required to comply with.
For this reason, it is very important for us that you fully understand what we are going to do with the personal data that we request from you.
This way, we will be transparent and give you control over your data, with simple language and clear options that will allow you to decide what we will do with your personal information.
Please, if after reading this information you have any questions, do not hesitate to ask us.
Thank you very much for your help.
About us?
- Our denomination: Calatayud City Hall
- Our CIF / NIF: P5006700H
- Our main activity: Local Management
- Our address: Plaza Joaquin Costa, 14, CP 50300, Calatayud (Zaragoza)
- Our contact phone number: 976881314
- Our contact email address: secretaria@calatayud.es
- Our website: www.calatayud.es
We are at your disposal, do not hesitate to contact us.
Contact our data protection officer
Did you know that our entity has a data protection officer to whom you can send all your complaints, questions and suggestions about the use of your personal information? Our data protection officer is the City Council of Calatayud and you can contact him through the following email address: sdiego@calatayud.es
What are we going to use your data for?
In general, your personal data will be used to register and process your request. If we wish to use your personal information for any other purpose, we will request your consent.
Why do we need to use your data?
Your personal data is necessary to process your request. In this regard, we will provide you with a series of boxes that will allow you to decide clearly and easily about the use of your personal information. >
Who will know the information we ask for?
As a general rule, only the duly authorised staff of the Local Authority may have access to the information we request.
Likewise, those entities that need to have access to your personal information so that we can attend to and manage your request may have access to your personal information. For example: we may have to transfer your data to other Public Administrations with jurisdiction in the matter to process your request.
Likewise, public or private entities to which we are required to provide your personal data in order to comply with a law will have access to your information. For example: the Tax Law may require us to provide the Tax Agency with certain information about you.
In the event that, apart from the cases mentioned above, we need to disclose your personal information to other entities, we will request your permission in advance through clear options that will allow you to decide in this regard.
How will we protect your data?
We will protect your data with effective security measures based on the risks involved in the use of your information. To this end, our entity has approved a Data Protection Policy and annual controls and audits are carried out to verify that your personal data is safe at all times.
Will we send your data to other countries?
There are countries in the world that are safe for your data and others that are not so safe. For example, the European Union is a safe environment for your data. The Local Authority’s policy is not to send your personal information to any country that is not safe from the point of view of the protection of your data.
In the event that it is essential to send your data to a country that is not as safe as Spain in order to process your request, we will always ask for your permission beforehand and apply effective security measures to reduce the risks of sending your personal information to another country.
How long will we keep your data?
We will retain your data during our relationship and as long as we are required to do so by law, such as Law 7/1985, of April 2, regulating the Bases of the Local Regime. Once the applicable legal deadlines have expired, we will proceed to eliminate them in a safe and environmentally friendly manner.
What are your data protection rights?
You can contact us at any time to find out what information we have about you, to rectify it if it is incorrect and to delete it once our relationship has ended, if this is legally possible.
You also have the right to request that your information be transferred to another entity. This right is called “portability” and can be useful in certain situations. You can also request that the processing of your personal data be limited.
To request any of these rights, you must make a written request to our address, along with a photocopy of your ID, so that we can identify you.
At our offices we have specific forms to request these rights and we offer you our help in completing them.
To learn more about your data protection rights, you can consult the website of the Spanish Data Protection Agency (www.agpd.es).
Can you withdraw your consent if you change your mind at a later time?
You may withdraw your consent if you change your mind about the use of your data at any time. For example, if you were once interested in receiving our newsletter but no longer wish to receive it, you can let us know by filling out the form to object to processing available at our offices.
If you feel that your rights have been violated, where can you file a complaint?
If you believe that your rights have been ignored by our entity, you can file a claim with the Spanish Data Protection Agency, through any of the following means:
- Electronic headquarters: www.agpd.es
- Postal address: Spanish Data Protection Agency C/ Jorge Juan, 6 28001-Madrid
- By phone: Tel. 901 100 099 Tel. 91 266 35 17
Filing a complaint with the Spanish Data Protection Agency does not entail any costs and the assistance of a lawyer or solicitor is not necessary.
Will we create profiles about you?
Our policy is not to profile citizens.
However, if there is a situation in which we need to create information profiles about you, we will keep you informed beforehand, ask for your consent and apply effective security measures to protect your information at all times from unauthorized persons who intend to use it for their own benefit.
Will we use your data for other purposes?
The Local Authority’s policy is not to use your data for purposes other than those we have explained to you. If, however, we need to use your data for different activities, we will always ask for your permission beforehand through clear options that will allow you to decide on the matter.
