Written by Walid Abdel Salam
Sunday, July 07, 2024 07:09 PM
The Egyptian Drug Authority has announced a new service called “Availability” which allows users to check the availability of pharmaceuticals within the Egyptian market.
The service can be accessed through the following link: –
https://www.edaegypt.gov.eg/ar/الخدمات/الاستفسار-عن-توافر-المستحضرات-الدوائية/
The Egyptian Drug Authority stated that this initiative is part of the state strategy to improve communication with citizens, particularly through the digitization of services. The Authority aims to make its services more accessible and responsive to the needs and desires of its citizens.
The Egyptian Drug Authority added that digitizing services will enable quicker and more secure communication with citizens. The Authority also noted that raising drug awareness among the public is essential to achieving its objectives of promoting safe and rational use of medicine.
The Authority emphasized its commitment to developing digital solutions that will facilitate communication with citizens and enhance its supervisory and awareness role. The Authority urged citizens to utilize its website for electronic reports and inquiries. It noted that all digital services utilize secure measures to protect data privacy.
The Egyptian Drug Authority assured citizens that all reports received through its services are treated with complete confidentiality and are fully protected, including the inquirer’s data, which will not be disclosed under any circumstances.
The Authority encouraged all pharmacists and citizens to contact them through different communication channels if they encounter any violations regarding drug circulation. The Authority’s hotline, 15301, is available around the clock to receive complaints and inquiries.
It is noteworthy that this announcement comes as part of the Drug Authority’s efforts to implement robust digital policies that contribute to accelerating digital transformation. This initiative will help the Drug Authority to address challenges and ensure the availability of high-quality, effective and safe medical products.
The Egyptian Drug Authority’s “Availability” Service: A Digital Lifeline for Medication Access
The Egyptian Drug Authority (EDA) has introduced a convenient digital service called “Availability,” allowing citizens to effortlessly check the availability of pharmaceutical preparations within the Egyptian market. This initiative is a testament to the EDA’s commitment to bolstering communication channels with the Egyptian public, especially by digitizing services that streamline access to essential information and empower citizens to make informed decisions regarding their healthcare.
Accessibility and Convenience
The “Availability” service, accessible through the EDA’s website https://www.edaegypt.gov.eg/ar/الخدمات/الاستفسار-عن-توافر-المستحضرات-الدوائية/, simplifies the process of obtaining crucial information regarding the availability of medicines. This digital platform removes geographical barriers and offers a convenient alternative to traditional methods, allowing citizens to access this crucial data from the comfort of their homes or on the go.
Digital Transformation: A Strategic Approach
The EDA’s dedication to digitizing its services is an integral part of Egypt’s comprehensive strategic initiative for a smoother and more efficient communication network between citizens and governmental bodies. Digitization empowers the EDA to meet the evolving needs and wants of the Egyptian public, ensuring that citizen-centric solutions are a priority.
Enhanced Communication and Transparency
The “Availability” service embodies the EDA’s commitment to transparent and accessible communication with citizens. This digitization initiative facilitates quicker and more secure communication, demonstrating the EDA’s dedication to actively engaging with the public and addressing their concerns.
Raising Drug Awareness and Empowering Citizens
The EDA’s emphasis on promoting public awareness regarding medication is a core objective. By providing easy access to information regarding drug availability, the EDA aims to enable citizens to make informed decisions regarding their healthcare. This empowerment not only benefits individual citizens but also contributes to the safe and rational use of medication across the country, aligning with the EDA’s overarching goals.
Digital Solutions for Enhanced Superviston
The EDA believes in leveraging digital solutions to streamline its communication with citizens and enhance its supervisory and awareness role. By leveraging digital platforms for reporting and inquiries, the EDA actively encourages public participation in ensuring the safe and responsible use of medicines. The EDA’s website serves as a key platform for citizens to engage with electronic reports and inquiries, reflecting the value the EDA places on collaborative efforts to address concerns related to medication.
Confidentiality and Data Security
The EDA emphasizes that all reports received through its digital channels are treated with the utmost confidentiality. All data, including personal information submitted by inquirers, is stringently protected and will not be disclosed under any circumstances. This commitment ensures citizen trust and encourages open communication with the EDA.
Combating Medication Violations
The EDA actively encourages pharmacists and citizens to promptly report any violations related to the circulation of medicines. The EDA’s dedicated hotline, 15301, operates 24/7 to receive complaints or inquiries, underlining its commitment to addressing concerns related to medication practices in a timely and effective manner.
A Commitment to Digital Transformation
The “Availability” service exemplifies the EDA’s dedication to adopting robust digital policies that contribute to accelerating the digital transformation process within the healthcare sector. This commitment aims to tackle challenges and guarantee the availability of high-quality, efficacious, and safe medical products for all Egyptians.
