In the case of network usersAIS Unable to use normally on the evening of Friday May 10, 2024. AIS released a statement apologizing for the incident. and compensation measures will follow.

Network and telecommunications service provider AIS has issued a statement following an incident occurred in which users were unable to use the network in certain areas. On the evening of Friday May 10, 2024, AIS said: “I am truly sorry. and I would like to apologize for the incident which causes inconvenience for customers’ usage. The engineering team had already resolved the issue last night.

AIS statement He went on to say: “In order to apologize and compensate customers affected by the above case, the company will take measures to support customer usage. Both for those who use the Unlimited plan and for customers who use other types of plans, the company will gradually send SMS messages to inform customers of the compensation details. From Monday May 13, 2024.”

Furthermore, the AIS confirms that it is willing to provide information on cases that occurred with the NBTC, as reported by the media during the specified period.