2024-05-09 13:13:32
Freebox Ultra subscribers, are your home automation devices unable to connect to the 2.4GHz band on your server’s WiFi or experiencing unexpected disconnections? Presse Citron’s news page has found a solution that can solve the problem.
The new Freebox Ultra, launched at the end of January 2024, still has to fight once morest sometimes annoying errors, for example on WiFi. Connect an inexpensive external hard drive or an HDD docking station to the USB 3 port may cause such interference that prevents devices from at home to operate when they are far from the server and connected to the 2.4 GHz band, such as a robotic vacuum cleaner, a home automation hub, radiators or a connected socket. If the best solution is to use a longer anti-interference cable, the fact remains that subscribers seem to encounter other connectivity issues with their devices if the 2.4 GHz band is required to link to a mobile application.
This is the case for our colleagues from Lemon squeezer, whose disconnections are untimely. In the end, the editors found a solution and shared it. “First remove everything present in the USB port on the Freebox Ultra. Until Free finds a solution, it will unfortunately be necessary to do without the functionality offered by the port of this box”, indicates the location of information before giving the procedure to be followed.
Manipulations to perform in FreeboxOS
Everything happens in the FreeboxOS management interface, the admin area. In the Freebox settings, go to the tab “Advanced Mode” looked in “Wi-Fi”, “Network Configuration”and finally click on “Carte WiFi 2.4 GHz”. Once this operation is done, you need to find the part “Card Specific Configuration” in the drop-down menu and select a name in “SSID” that will stand out from the more efficient WiFi network.
“In the “Radio Configuration” tab, select “40 MHz” from the Bandwidth drop-down menu. Then check “Configure advanced settings” to uncheck “shortgi40” and “shortgi20″. Once all these steps are complete, click ” Use” at the bottom right of the interface”, finally indicates Presse Citron. Finally, it remains to restart the Ultra server. The problem might thus be solved.
Freebox Ultra and Pop WiFi 7 subscribers are also currently experiencing disconnection issues on the Somfy Tahoma Switch home automation box. While waiting for a possible solution, another solution seems to work.
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