2024-03-01 16:18:26
For a long time, companies had no other option than to deal with completely separate processes in each department, from the commercial area to human resources, for example. However, with the advancement of technology, integrated business management systems, called Enterprise Resource Planning (ERP), emerged.
With it, all processes can be centralized in a single tool, in a single software, allowing a real-time view of how the business as a whole is doing.
Edson Silva, president of the Nexxees Group, a holding company that has, among its companies, Nexxera, specialized in intelligent credit management through financial and commercial solutions, explains that another trend has advanced along with ERP: the possibility of integrating, in addition to the processes, the entire financial system – that is, bringing the experience, in an integrated way, within the ERP.
This trend makes the ERP customer experience even more fluid and integrated, where they can access, within their current management platform, services and products that were only possible in their banks, through internet banking.
Furthermore, a retail company, for example, in addition to selling products to its customers, can integrate financing solutions for the growth of its entire business chain – both to offer more time to its customers and to finance its suppliers and guarantee so that everyone is able to work with the best payment and receipt terms and the relationship with their banks.
Advantages of an ERP with integrated financial products and services
“Our solutions were designed to create direct integration with all banks and investors, which for ERPs was an obstacle, due to high regulatory complexity, cost for the volume of data transacted and mainly security in transacting payment and receipt data of its customers”, explains the specialist. “In this context, the importance of ERPs using companies specialized in this type of solution becomes evident”, he adds.
He adds that, in this context, it is possible to aggregate banking products and services from different banks on a single platform. This way, the company can optimize time, have greater visibility of the accounting and financial situation and automate processes. “Within the journey of financial products integrated into the ERP, it is even possible to automatically pre-register (bookkeeping) duplicates and subsequent registration, which will result in better credit offers.” An example of this integration is the partnership between Nexxera, SPC Grafeno and Grupo Skill, which provides the opportunity for the unification of processes.
For Edson Silva, integrating financial services and products with ERPs is a great opportunity to retain customers, keeping them on the same platform for longer and expanding management solutions for their customers. “Business isolation needs to give way to a sense of community and partnerships. Customers are looking for complete solutions, which in addition to optimizing their internal processes, integrate efficiently and safely with other products available on the market”, adds the professional, who already has the experience of more than 200 ERPs connected to the Nexxera base and which leads innovations in credit offers integrated with ERPs.
ERPs with integrated financial services and solutions come in Edson’s analysis to meet the need for a very uncomplicated experience, where agility and security are fundamental.
“Customers are increasingly demanding convenience and practicality, especially in the context of managing their financial results. ERPs have the opportunity to offer this experience in order to anticipate a need and significantly impact the results of a business”, he summarizes.
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