The Grill Restaurant Controversy: Netizens React to Unacceptable Customer Service and Explanations from the Owner

2024-02-10 06:58:47

Girls share awesome experiences About eating at a grill restaurant The shop owner hurriedly came out to explain. But netizens read it and got even more banned!

Ms. M (pseudonym) said that on February 2, she and her friends Go eat at a famous restaurant in Hanoi They ordered a buffet priced at 339,000 VND/person where they might eat every type of meat available in the restaurant. And because she doesn’t like to eat pork. Therefore, only beef dishes were ordered.

However, following serving 2 dishes, I noticed that I received a portion of the meat. “It’s not like beef,” she asked the employee. and received the answer that it was “pork meat” and had to refuse to receive it. Because she doesn’t eat pork.

At this time, a female employee standing in front of the counter had an “unpleasant” expression on her face and glared at her. It also said “If you don’t eat it, you have to tell me from the beginning…” causing her to quickly explain what was wrong. But the female employee still expressed her dissatisfaction. Only another male employee stood up to apologize.

When faced with this kind of attitude from a female employee Mr. M and his friend decided to finish their meal. Then they came out of the store to finish. However, while they were waiting for the car in front of the store, Ms. M saw a female employee holding a bowl of something and leaving it in front of the store. Before my friend explained to her that What I do is “Sprinkle salt and rice” which according to belief is to “exorcise ghosts”

Because the attitude and behavior of the restaurant staff is unacceptable. Ms. M decided to share this experience on social networks. and immediately received the attention of netizens The majority of comments felt that the female employee’s attitude in the matter was truly unacceptable.

In the face of boycotts from the online community The restaurant owner had to come forward and officially speak out regarding the incident. I admit that there was a misunderstanding in ordering the actual symptoms. But the incident was not as serious as the female customer described. and confirmed that there was no exorcism But it was just something normally prepared to be offered to the gods.

In addition, the restaurant owner also said that After your post M. This caused the restaurant and its employees to be attacked by a lot of public opinion.

However, following the shop owner gave a long and difficult explanation, Besides, netizens don’t understand what he is trying to convey and only see attitude. What’s more, many people commented that they gave the owners a perfect 10 points for their commitment to “Protect your loved one” because of the relationship between the store owner and the female employee.

Currently, posts regarding this incident are still attracting attention from netizens.

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