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Page 1 to 6: Start pages | Page 3: Laurent Combalbert – How to get the most out of this book? | Page 4: Laurent Combalbert – Self-training plan | Page 9 to 12: Laurent Combalbert – Introduction | Page 13 to 46: Laurent Combalbert – Chapter 1. Changing mentalities to anticipate risks and crises | Page 47 to 85: Laurent Combalbert – Chapter 2. Organizing to control uncertainty | Page 87 to 122: Laurent Combalbert – Chapter 3. The operational phase of crisis management | Page 123 to 148: Laurent Combalbert – Chapter 4. The capitalization and learning phase | Page 149 to 150: Laurent Combalbert – Conclusion | Page 153: Laurent Combalbert – Exercise 1. The concept of risk | Page 155: Laurent Combalbert – Exercise 2. The notion of crisis | Page 157 to 158: Laurent Combalbert – Exercise 3. Are you ready? | Page 159 to 160: Laurent Combalbert – General context for exercises 4 to 9 | Page 161 to 162: Laurent Combalbert – Exercise 4. Risk mapping | Page 163 to 166: Laurent Combalbert – Exercise 5. Share information | Page 167 to 170: Laurent Combalbert – Exercise 6. Get organized and identify roles | Page 171 to 172: Laurent Combalbert – Exercise 7. Communicate in times of crisis | Page 173: Laurent Combalbert – Exercise 8. The press talked regarding it | Page 175 to 176: Laurent Combalbert – Exercise 9. You are the crisis! | Page 177 to 185: Laurent Combalbert – Corrected | Page 189 to 191: Laurent Combalbert – Training course program | Page 193 to 194: Bibliography | Pages 195 to 198: Index | Page 199 to 202: End pages.
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