a bug causes her electricity bill to skyrocket, she overpays 4,320 euros

2023-12-26 20:12:35

For years, a woman waited to be reimbursed for 4,320 euros which were overcharged by Enedis because of a bug in her Linky meter. It took 6 years for her to get her money back with compensation of 300 euros.

10 euros once morest a reduction in power © Enedis

Since its launch, the Linky meter has attracted a lot of attention. Some French people accuse it of all evils, even suspecting the device of spying on them with a spy camera. However, the promise of monitoring your consumption in real time is great, particularly to avoid excessive annual regularization. Except that even the Linky meter is wrong as we learn from UFC-Que Choisir.

To read > Here is in which department Linky will limit its electrical power this winter

It is only refunded following 6 years of waiting

We are not presenting for UFC-Que Choisir, an association which defends consumer rights. When she is not pointing out Temu’s numerous abuses, she shares the lurid story of a woman in Charente-Maritime. While she installed the Linky meter in 2017, its electricity consumption is exploding.

She discovers that even when the circuit breaker is turned off, the Linky meter records electricity consumption. In her right, she makes a complaint to Enedis to be reimbursed for the amount debited. Except that the money does not arrive despite several reminders. In November 2022, the situation has not changed.

She then decided, following years of waiting, to seek help from a local consumer defender association. Following 6 years of reminders, Enedis finally reimburses him for the 4,320 euros overpaid with compensation of 300 euros added to the total amount. He had to fight all this time to get his money back!

Linky has been talked regarding a lot since its launch

The Linky meter has been talked regarding a lot since its launch. Recently, scammers have developed an illegal technique to reduce electricity bills. The two men were arrested by the authorities who were also able to flush out the fraudsters, who were now invited to go to the gendarmerie themselves before receiving a visit from the military. A hacker even marketed training to reduce electricity bills by tampering with the Linky meter.

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#bug #electricity #bill #skyrocket #overpays #euros

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