A supermarket in Neuquén was fined for a misleading offer to a Cipolletti customer

2023-11-30 20:25:28

A renowned wholesale supermarket in Neuquén He was convicted of making a misleading offer for Easter. The wholesaler tried to reverse the sanction but the Cipolletti Peace Court confirmed the ruling in favor of a Cipolletti client.

As detailed, the Cipolletti consumer made a claim for minor amounts for a misleading offer of Easter eggs at Easter.

The woman had bought four Easter eggs in a 2 for 1 offer but when she went to pay, the cashier at the Vital de Neuquén wholesaler He charged him a different price and explained that the promotion was for identical products, an issue that was not clarified.

The difference was 260 pesos and they only refunded the difference following that long holiday. Although in his claim, The client got the supermarket condemned. They considered that the offer information was insufficient and unclear, and that these conditions did not comply with the Consumer Protection Law. “In that instance, a civil fine was applied to the wholesaler,” they detailed.


They fined a supermarket in Neuquén: what was the judge’s approach


However, The supermarket appealed the sanction, considering it “unreasonable”. But a judge from the Cipolletti Civil Court confirmed the first decision.

“A fine of little value for large multinational companies is not enough to generate a change in the contumacious and unscrupulous behavior for the consumer, but rather it The only thing it achieves is that the corporation pays and continues acting in the same way”, stated Judge Cipolletti.

Furthermore, they detailed that “the punitive damages tend to be exemplary to prevent other suppliers from incurring similar breaches«. And they added that the objective of the sanction is to prevent the continued sale or offering of a product or service that generates damage, “estimating that it is more economical to repair it than to prevent it,” they maintained.


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