Singapore Airlines is collaborating with Tata Communications to enhance the customer experience for its discerning customers

2023-11-08 20:59:31

Singapore and Mumbai, India (ots/PRNewswire) Signs a multi-year contract for intelligent and intuitive digital solutions

Tata Communicationsa global digital ecosystem enabler, and Singapore Airlines Limited (SIA), the national airline of Singapore, announced a multi-year agreement to transform airlines’ communication and collaboration tools to increase employee productivity Improve user experience.

SIA and Tata Communications have a successful, long-standing relationship that has been strengthened over several years. This new transformative initiative, delivered on Tata Communications’ GlobalRapide platform, enables SIA users to be globally connected and collaborative anytime, anywhere.

“We are very proud of our long-standing relationship with Singapore Airlines. As a global CommTech player, we are honored to partner with Singapore Airlines as the company becomes stronger than ever and strives to create new levels of customer experience,” said Amitabh Sarkar, Vice President and Head of Asia Pacific and Japan — Enterprise, Tata Communications.

Tata Communications has been working with SIA for five years and in addition to the above solutions, Tata Communications IZOTM SDWAN also enables SIA to provide intelligent customer call routing to their global customer service centers to ensure a seamless customer experience.

Additionally, SIA’s pilot and cabin crew collaboration platforms are also powered by Tata Communications MOVE, providing crew with a globally connected and always-connected experience. MOVE’s global intelligent cellular connectivity enables rapid and secure exchange of critical flight and passenger data on pilot and crew tablets, resulting in accelerated turnaround time and improved on-time and performance, while achieving significant cost savings compared to traditional data roaming solutions .

About Tata Communications

Part of the Tata Group, Tata Communications (NSE: TATACOMM; BSE: 500483) is a global digital ecosystem provider, supporting the fast-growing digital economy in more than 190 countries and territories. As a trusted enabler, it enables the digital transformation of businesses worldwide with collaboration and networking solutions, core and next-gen connectivity, cloud hosting and security solutions, and media services. Its customers include 300 of the Fortune 500 and connects enterprises with 80% of the world’s cloud giants. Further information can be found at www.tatacommunications.com

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Forward-looking statements and cautionary statements

Certain terms and statements in this release that concern Tata Communications and its prospects, as well as other statements, including those relating to Tata Communications’ expected financial condition, business strategy, the future development of Tata Communications’ business and the general Indian economy are forward-looking statements. Such statements involve known and unknown risks, uncertainties and other factors, including financial, regulatory and environmental factors, as well as factors relating to industry growth and trend forecasts, which may cause Tata Communications’ actual results, performance or achievements to differ or industry results may differ materially from those expressed or implied by such forward-looking statements. Important factors that might cause actual results, performance or achievements to differ materially from such forward-looking statements include, among others, failure to increase data volumes on Tata Communications’ network; failure to develop new products and services that meet customer needs and achieve acceptable profit margins; failure to successfully complete commercial testing of new technologies and information systems to support new products and services, including voice transmission services; failure to stabilize or reduce pricing pressures on certain of the Company’s communications services; failure to integrate strategic acquisitions and changes in Indian government policies or regulations and, in particular, changes in the management of Tata Communications’ industry; and general economic, business and credit conditions in India. Other factors that might cause actual results, performance or achievements to differ materially from such forward-looking statements, many of which are beyond the control of Tata Communications, include, but are not limited to, the risk factors identified in Tata Communications Limited’s financial statements.

Tata Communications Limited’s annual reports can be found at www.tatacommunications.com. Tata Communications undertakes no obligation to update or revise its forward-looking statements and expressly disclaims any obligation to do so.

© 2023 Tata Communications Ltd. All rights reserved.

TATA COMMUNICATIONS and TATA are trademarks or registered trademarks of Tata Sons Private Limited in India and certain countries.

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Questions & Contact:

Amit Sinha Roy,
Tata Communications,
+91 98999 11333,
what.sinharoy@tatacommunications.com; Floyd Almeida,
Tata Communications,
+91 98924 76208,
floyd.almeida@tatacommunications.com; Sanil Shirsat,
+91 99230 78968,
sanil.shirsat@adfactorspr.com


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