STU48 10th Single “What Do You Regret?” Theatrical Edition Release: Online Individual Talk Session Details and Installation Guide for Meet Pass App

2023-11-02 11:01:42

STU48 10th Single “What Do You Regret?” Theatrical Edition Release Commemoration Online Individual Talk Session will be held on November 4, 2023 (Saturday) Details of STU48 10th will be held on November 4, 2023 (Saturday) We would like to inform you of the details of the online individual discussion session to commemorate the release of the theatrical version of the single “What do you regret?” *For STU48’s online individual talk sessions, you will be using the smartphone app “Meet Pass,” which allows you to enjoy video calls with members. (Excluding online autograph sessions) If you have not yet installed it, please install it as soon as possible and complete the preparations below. *Click here to install Meet Pass[App Store]Play]/ Ends at 20:00[Participation schedule]You will need to install “Meet Pass”, have an internet connection, and register your customer information on Meet Pass in advance. ■How to participate When participating in an event using “Meet Pass”, please be sure to read the following notes. ① Please install the app “Meet Pass” and complete the preparations before confirming your participation ticket. *Please be sure to register your nickname and email address for data backup purposes. You can register from My Menu. *For customers who have completed the advance preparations, please check the contents of the added participation ticket. *You can split/combine your participation tickets, change the order of use, and set up additional tickets. You can change the settings by clicking the “Change” button at the bottom right of the list of participation tickets you have. If you have purchased a total of 31 or more tickets for a talk session with the same members and timetable, the tickets will be automatically sorted into groups of 30 tickets in advance. Please check the list of participation tickets you have and divide them into as many tickets as you like. *Click here for details on the split/integrate function *Click here for details on how to change the order of use *Click here for details on the boost function *Click here for details on the split/integrate/change the order of use/boost feature You cannot use the service from 5 minutes before the displayed start time to the end time. Please allow plenty of time for preparations. ②We will begin verifying your identity 10 minutes before the start of each timetabled discussion. Please select the event and ticket you would like to participate in and arrive early with plenty of time to spare. Please note that if you cannot confirm your identity by the closing time of the reception, you will not be able to participate in the event. Identity verification will begin 10 minutes before the start of the discussion. *If you have multiple participation tickets for the same time and are unable to participate within the time, there will be no refunds. Please note. *Depending on the congestion situation, it may take some time to confirm your identity. Depending on the member and time of day, you may have to wait for a while to confirm your identity. We will be verifying your identity one by one, so please do not leave the room and wait as long as possible. Please note that if you repeatedly enter and leave the room, your guidance may be delayed even further. *If you enter just before the reception closes, you may not be able to participate depending on communication conditions, so please allow plenty of time to enter. ■For customers whose identity confirmation waiting screen continues to be displayed for a long time If the process does not start even following 20 minutes have passed following entering (following the identity confirmation waiting screen has been displayed), press the home button (the house symbol at the bottom left of the screen). , return to the app TOP and enter once more from the participation ticket list (redisplay the confirmation waiting screen). It depends on the authentication status of the person in front of you, but if the communication situation is unstable, it may be resolved. ③After confirming your identity, the estimated number of people who will be waiting and the waiting time will be displayed. Please be sure to wait with the customer visible in the bottom right corner of the screen. If the customer disappears from the screen or launches another app, you will have to re-verify their identity. *The estimated number of people and waiting time for the talk session may change while you are waiting depending on the situation of other customers. ④When it is your turn, the video call with the member will start following a 3 second count. Enjoy the discussion! ■Customers who have multiple participation tickets for the same member and the same division If you have multiple participation tickets for the same member and the same division, following the first talk session is over, a list of your participation tickets will be displayed. i will be back. Tap the participation ticket you want to use next, and use the second and subsequent participation tickets at any time you like. Click here for details *Your identity will be confirmed only at the first meeting. *Please note that you will not be able to re-enter the venue following the closing time. *In the list of participation tickets you have, the participation tickets will be displayed in the order of participation from the top. No matter which ticket you choose, if the time is the same for each member, you will be able to use it starting from the top group. Please note. *Click here for instructions on how to change the usage order *If you participate in multiple timetables in one day, please restart the app when you have free time. If you leave the app running for a long time, you may not be able to connect properly when verifying your identity or chatting. If you are participating throughout the day, please restart the app between each timetable. ■Meet Pass operating environment – Recommended devices are iPhone devices running iOS 12.0 or higher and Android devices running Android 8.0 or higher, so please check in advance. Please note that tablet devices are not guaranteed to work. Please note that we cannot provide any warranty or support for any malfunctions when using the site on a tablet device.・Please participate in an environment with stable communication conditions. The recommended environment is 10Mbps or higher. We recommend that you check your own communication speed in advance on a communication speed measurement site.・Please refrain from participating via tethering. Devices connected via tethering may not be able to secure the communication quality necessary to use Meet Pass, and you may not be able to participate comfortably. Please note that we cannot provide warranty or support for problems caused by tethering.・Please make sure your smartphone is fully charged or connected to a power source when participating. Please note that if the power goes out during the tour, there will be no rescheduling.・We recommend using earphones with a microphone to ensure smooth conversation. (If you do not use earphones with a microphone, it may be difficult to hear the sound or you may hear double voices.) However, with wireless earphones with a microphone, it may not be possible to have a smooth conversation depending on the environment and settings, so please be careful when using wireless earphones with a microphone. Please make sure that you can clearly hear the staff’s voice when checking in with you. ■In order to prevent counterfeiting and resale of participation tickets, we will ask you to check your identity (to confirm that you are the authorized purchaser).At the online individual discussion session, we will ask you to check your identity to prevent resale and counterfeiting. Let’s eat. Please be sure to check the information below before participating. To prevent counterfeiting and resale of participation tickets, on the day of the event, we will conduct a “identity verification” to determine whether the “purchaser” and the “participant” on the day are the same person. ★About the “identity verification” method *On the day of the event, we will verify your identity using the customer information (face photo) you registered when using Meet Pass and the screen of the customer who is actually participating. . *Please prepare a photo that clearly shows your face when registering. If it cannot be determined that it is the same person, one (or two or more) identification documents specified by the organizer will be required. For identity verification documents, please see here. *Please note that if we cannot confirm your identity, you will not be able to participate in the event, regardless of the reason. Also, please note that you will not be able to participate if you lose or forget your event participation ticket (smartphone with Meet Pass installed) or identity verification document. ★For those who are elementary school students or younger and are participating in the online individual talk session *Persons who are elementary school students or younger cannot participate in this event alone. Therefore, if you would like to participate, please follow the guidelines below. *Parents should apply for the STU48 10th single “What do you regret?” Theatrical release commemorative event. *If you are an elementary school student or younger and would like to participate in an online individual discussion session, you must be accompanied by a parent or guardian on the day of the event. On the day of the purchase, we will be checking the identity of the parents (to confirm that they are the purchaser), so please wait with both parents visible on the screen. *In “Identity Verification”, we will check the customer information (parent’s face photo) registered when using the dedicated app and the screen of the customer (guardian) who is actually participating. If we cannot confirm that it is the same person, you will need an “identity verification document”, so please refer to this page. *If the conditions are not met, you may not be able to participate. please note that. ■Online Individual Discussion Session Notes – Before participating in the “Online Individual Discussion Session” (hereinfollowing referred to as this event) using the Meet Pass app, please check your own internet connection status so that you can participate in a stable environment. Please check the following.・If you launch another app or receive an incoming call during a conversation or while waiting following identity verification, communication will be interrupted. Please note that we cannot accept transfers, returns, or refunds following participating in a talk session due to communication disconnections (disturbed audio or video) due to line problems on the customer’s side, incorrect operation, etc. *Customers who are unable to communicate with staff due to no audio or video connection during identity verification may be contacted directly by management staff. Please note that we will call you at the phone number registered in the Meet Pass app. (The phone number may be anonymous.) *For safety reasons, staff will confirm and record the details of this event. If the following behavior is observed following identity verification, we may have to re-verify your identity, temporarily suspend or terminate your connection. *Acts other than conversation (such as performing) *Participating when the face cannot be seen (or difficult to understand) (face painting of the entire face is not allowed) *Inappropriate comments or actions towards members (slander/slander, unable to respond) (Forced questions, poses, etc., acts that violate public order and morals, etc.) *Hide your face with a fan or message board * Acts that appear to be photographing, recording, or audio recording * Participating from a place where entry or communication itself is prohibited * Surrounding people Participating from a place where normal conversation cannot be held due to noise, etc. * Participating by operating a smartphone etc. while walking * If the applicant is not visible on the camera for a certain period of time, or if someone other than the applicant is reflected (parents/guardians) ) * Participating or acting from places that may cause trouble to public transportation such as trains or other people around you * Items prohibited by the organizer (metals, liquids, cutter knives, scissors that are considered dangerous) , explosives) *Participating while eating, drinking, or smoking *If you put a message board, support goods, etc. in front of the camera that might not be confirmed during identity verification * *Other suspicious acts, etc. * If the event ends, please note that if you have multiple participation tickets for the same member and the same timetable, they will become invalid. *If you bring message boards, support goods, etc. when talking with members, a staff member will check the contents when confirming your identity. After checking the content, please be sure to hold your message board, support goods, etc. in a position where it cannot be seen by the camera. If you come off the camera while waiting, or if something other than what you were holding is shown on the screen, we will confirm your identity and reconfirm the details. Please note that if such behavior is observed during the discussion session, the communication will be terminated. If the staff determines that the content is inappropriate, we may decline your request. Please note.・Participation tickets for this event will not be reissued for any reason.・Transfer or resale of participation tickets for this event is strictly prohibited. Participation tickets obtained illegally through these acts will be invalidated.・During this event, recording, recording, taking screenshots, etc. is prohibited. (The use of photography aids is also prohibited). In addition, it is strictly prohibited to publish or transfer the recorded video or audio to a third party (such as use on SNS).・You will not be allowed to participate if you display items prohibited by the organizer (metals, liquids, cutter knives, scissors, explosives) that are prohibited by the organizer, or if you are under the influence of alcohol.・In order to prevent accidents and confusion on the day of the event, various restrictions may be set for this event. Please note.・Due to artist or other operational circumstances, this event may be canceled or the contents may be changed without prior notice. Please pardon.・For all other matters related to the progress of this event, please follow the instructions of the event staff and management staff.・The organizer and artists will not be held responsible for any troubles or accidents that occur due to failure to follow the instructions of the staff and acts prohibited by the organizer or equivalent acts.・If you do not follow the instructions of the staff, you may be refused participation in this event and may be refused participation in future events at the discretion of the management staff. In that case, we will not accept any returns or exchanges. – If you experience any problems with the app while participating in this event, please contact us within one week from the event date. Please note that we will not be responsible for any malfunctions caused by incorrect operation by the customer or the internet environment. Please note. We look forward to your participation. Inquiries regarding online individual talk sessions> King Records STU48 Inquiry Desk Tel: 050-3612-6052 (10:00-18:00, excluding Saturdays, Sundays, and holidays) E-mail: [email protected] (Inquiries other than those listed above are strictly prohibited.) *E-mails are routed through a third party server. The information provided by customers will be used only by the “King Records Inquiry Desk”. Please click here for other privacy policies. (0570-001108 (Navi Dial 10:00-17:00, excluding Saturdays, Sundays, and holidays) *Please note that we cannot respond to inquiries regarding products other than the “Theatrical Edition” we handle.
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