ATMs are often broken due to missing spare parts

2023-10-20 17:45:00

On average, one in twenty machines was defective last month, while according to the standard that banks have agreed on, this should only be one in forty. The percentage of defective vending machines was highest in Limburg (7.5 percent) and South Holland (6.7 percent). It was the lowest in Groningen (2.4 percent).

Geldmaat is struggling with a long delivery time for a part of the ATMs that can be used to both withdraw and deposit money. According to Geldmaat, this mainly causes problems for people who are dependent on one ATM. If it is defective, it is not easy for everyone in a village, for example, to travel further to a working ATM. In large cities where there are more ATMs, this poses fewer problems. said a spokesperson. The number of defective ATMs will be reduced in the near future, says Geldmaat.

The National Institute for Budget Information (Nibud) calls it ‘annoying’ when ATMs are often defective. Both people who have to live on a small amount of money and the elderly often use cash.

“Cash is legal tender that you should have. For people who have to live on a small amount, it is very convenient to do their shopping with cash. This way they keep control over their expenses, because when the wallet is empty, the money is gone,” says a Nibud spokesperson. The number of ATMs in the Netherlands is decreasing and therefore there are not many ATMs nearby in all places.

Also read:

Too often it is no longer possible to pay in cash, according to De Nederlandsche Bank

Paying with cash is falling further out of favour, notes De Nederlandsche Bank. He finds that undesirable.

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