2023-10-10 16:11:00
Reporter Gao Yifan/Reporting from Taipei
▲The Ministry of Foreign Affairs emphasized that the Embassy will fully assist citizens traveling in Israel regardless of their own safety (file photo)
The Palestinian armed group Hamas launched a surprise attack on Israel, and the two sides entered a state of war. A Chinese netizen claimed that he wanted to leave Israel early and rebook his flight. He asked for help from the Taipei Economic and Cultural Office in Tel Aviv, but he received a cold response: “Please book your flight online.” In response, our Ministry of Foreign Affairs yesterday (10) It was pointed out late at night that the resident office has provided information on Turkish Airlines entering Turkey, but changing air tickets requires personal credit card and other confidential information, and must be done online in person. Colleagues at the resident office also asked if there was anything else that needed assistance, and the person said that there was none at the moment. Other matters.
The Ministry of Foreign Affairs pointed out late at night that following the terrorist attack in Israel, the Ministry of Foreign Affairs and the Chinese representative office in Israel have spared no effort to assist citizens traveling in Israel regardless of their own safety, and expressed sadness and high regret for slandering foreign personnel and other statements that are inconsistent with the facts. .
The Ministry of Foreign Affairs said that following the Hamas terrorist organization launched a surprise attack on Israel in the early morning of October 7, the Ministry of Foreign Affairs and the Chinese representative office in Israel, which has limited manpower, fully assisted the local people. When safety is threatened, while taking refuge, we actively contact and provide assistance to people in need of assistance, including:
(1) Assist tourist groups to check departure slots or recommend leaving the country via land:
1. Three tour groups of China Master and Yongxin Travel Agency, totaling 74 people, are traveling locally. The Ministry of Foreign Affairs, the Tourism Administration and the local authorities have closely contacted and provided assistance. Among them, 28 people from a group of Master Travel Agency have traveled by land at noon on October 9 Entering Jordan, it is expected to take a flight from Amman to Taiwan via Dubai and Hong Kong on the 11th;
2. Another 28 people from the second group of Master Travel Agency are expected to fly from Tel Aviv to Taiwan on the 11th via Dubai and Hong Kong;
3. There are 18 people from Yongxin Travel Agency, one of whom entered Jordan by land on the 9th, and the remaining 17 people entered Jordan by land on the 10th, escaping the threat of war.
(2) The Residential Office has received dozens of calls from people traveling freely in Israel. They want to know the current situation, departure flight routes, immigration control measures, visa regulations and other information. The Residential Office has verified and provided relevant information through multiple parties and provided suggestions. Depart the country by air or land as soon as possible. We also urge citizens to pay attention to their own safety at all times while waiting to leave the country, avoid unnecessary outdoor activities, appease the emotions of the people, pay attention to the needs of daily necessities, and assist independent travelers in Israel to stay temporarily. The homes of expatriates in Palestine.
(3) After the incident broke out, the Embassy immediately posted an announcement on Facebook, asking business travelers and tourists in Israel to contact the Embassy. After receiving the notification, a register will be created for future reference.
(4) The resident office received a call from Mr. Chen, saying that he and his friends were at the airport and wanted to change their flight to return to Taiwan early. The resident office asked the resident office to help change the flight and purchase tickets. He also asked regarding issues related to Turkish Airlines entering Turkey. Colleagues provided information on issues related to Turkish Airlines entering Turkey, but changing tickets requires personal credit card and other confidential information, which must be done online in person. Colleagues stationed in the country also asked if there were other matters that required assistance, and a Chinese named Chen said that there was nothing else for the time being.
The Ministry of Foreign Affairs stated that in recent years, domestic media have repeatedly reported that embassies and offices abroad have not provided assistance to compatriots in emergencies overseas. However, following verification, facts have proved that for compatriots stranded overseas, whether they suffer from natural disasters, war, serious illness, In the event of an accident or fraud, our overseas colleagues will actively and fully assist, without any exceptions. Taking statistics from the past three years as an example, the Ministry of Foreign Affairs has made at least seven clarifications and responses to similar false reports to set the record straight.
Regarding the repeated slanderous remarks made by the Ministry of Foreign Affairs’ colleagues abroad, the Ministry of Foreign Affairs will continue to fully defend the reputation of our colleagues. I believe that the Chinese people still remember that at the beginning of Russia’s invasion of Ukraine, certain media reported that the Taiwanese people needed China’s assistance to evacuate. In the end, it was proved that the Taiwanese people were completely evacuated due to the efforts of colleagues from the Ministry of Foreign Affairs, but the Chinese nationals were still trapped.
The Ministry of Foreign Affairs said that despite the threat of war, colleagues in the representative office in Israel still thought of the local compatriots and actively and fully assisted the compatriots to return to the country. The Ministry of Foreign Affairs deeply regrets that some wrong and false statements have damaged the morale of colleagues stationed abroad.
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