2023-10-04 11:22:58
“High traffic on our site: Many of you want to book your train tickets, please renew your search in a few moments. » There is an air of déjà vu. As soon as the SNCF opens the sale of its train tickets for the end of year holidays, its application and its website experience bugs due to the high traffic.
Since this Wednesday morning at 7 a.m., many users have been unable to reserve their train tickets due to malfunctions on the SNCF website as well as the SNCF Connect application. On the site, for a good part of the morning, the home page was not even accessible while on the application, the search function was not available, due to a “spike connection”, as SNCF told us this Wednesday morning. The company noted “historic traffic” this morning, with “up to 1 million connections per minute”, or “an increase of 230% in connections” compared to the already record level of last year.
And if everything was back to normal by the end of the morning, many Internet users obviously expressed their anger and frustration on social networks. However, there are alternatives to ensure you spend the Christmas holidays with loved ones. First of all, the Ouigo train reservation site which worked correctly. If the offer is not as complete as on SNCF Connect, the low cost subsidiary of the SNCF group offers train tickets from 10 euros for adults, and 5 euros for children.
Trainline, Kombo or even Omio
It is also possible to reserve certain tickets on the website of British competitor Trainline. On this platform, many TGV inOui train tickets for the Christmas holidays are currently available as well as Ouigo train tickets. The British platform also offers the possibility of booking trains from the Italian company Trenitalia, which connects Paris and Lyon. An alternative which has apparently already been favored by many people, Trainline having noted this Wednesday morning “that reservations made have more than doubled on the platform compared to last year”.
Kombo also presents itself as an alternative to SNCF Connect. Like Trainline, the little Frenchman offers TGV inOui, Ouigo and Trenitalia train tickets for journeys between Paris and Lyon. The ticket comparison and reservation website even offers searches from all cities with more than 500 inhabitants, even those without a station, as does SNCF Connect.
Like Kombo, Omio is an online travel comparison and booking website and offers many train tickets for the 2023 end-of-year holidays. The German site offers tickets for French-French trips with TGV inOui , Ouigo or Trenitalia.
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