2023-08-28 15:12:00
Medhat Wahba wrote Monday, August 28, 2023 06:12 PM
Dr. Nevin Al-Qabbaj, Minister of Social Solidarity, issued a decision to form a grievance committee in each governorate to examine the grievances submitted by citizens regarding the decision to reject their requests to obtain a disability proof card and integrated services, headed by the director of the Directorate of Social Solidarity in the governorate and the membership of each of the director of the Social Rehabilitation Department in the directorate and the director of the Medical Council. In the governorate, the specialized medical consultant according to the type of disability, and the director of the competent social rehabilitation office. The committee also has the right to seek the assistance of experts and specialists it deems appropriate to carry out its work.
The committee is concerned with examining grievances submitted once morest the decision to reject the application for a disability proof card and integrated services, by re-examining the case and reviewing the extent of his entitlement to the card. Persons with Disabilities No. 10 of 2018 issued by the Prime Minister’s Resolution No. 2733 of 2018.
The committee initially receives the public’s grievances on paper through the grievance center at the ministry’s general office and the directorates of social solidarity in the governorates and rehabilitation offices spread across the republic, or through the public complaints hotline number 15044, until the preparation of the electronic grievance application is completed.
The Ministry of Social Solidarity had launched a campaign under the slogan “We will deliver to youTo issue an additional one million integrated services card, for persons with disabilities at the level of the Republic, as the Ministry of Social Solidarity aims to facilitate the issuance of an integrated services card for persons with disabilities and their families, as the state believes in the importance of reaching the services provided by it, and extending the umbrella of care and social protection to the deserving groups. she has.
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