2023-08-17 11:19:59
If we are to believe the testimony of a Belgian to our colleagues from HLN, several tourists from our country currently in Tenerife would be shocked by the behavior of TUI in the face of the fires. For its part, TUI ensures that no Belgian tourist has been endangered.
Rédaction 17-08-23, 13:19 Dernière mise à jour: 14:58 Source: The Latest News
Cindy Van der Pulst is staying with her companion in the small town of Candelaria, in the north of Tenerife, close to the region affected by the forest fires. However, TUI ensures that there are very few tourists who have used its services in this area, because the operator mainly collaborates with hotels located in the southern part of the island.
“We have no news from TUI so far, while I can see the wildfire from the balcony where I am sitting. And please don’t say there are no tourists here, I can assure you that there are. We were dropped off in the north, along with other customers, by a bus belonging to TUI,” replies Cindy.
Piet Demeyere, spokesman for TUI, explains that there was no official communication, because at no time were the lives of their customers endangered. “Tourists might see the flames because the fire started on a mountain, but the hotel was thirty kilometers from the forest fire,” he said.
The spokesperson also ensures that it is always possible to contact the TUI staff present in the hotel. “We are an international organization. If they want additional information, they can always contact the international staff. The latter will repeat to them that there is no danger.”
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