Having to deal with AI, a new source of anxiety for workers

2023-08-03 02:30:09

The groundswell of artificial intelligence (AI) promises to revolutionize a wide range of professions, a daunting prospect for many workers who worry regarding seeing their job transform or disappear.

There was a before and following November 2022 and the launch of ChatGPT, the so-called generative AI interface, capable of responding in a documented way to all kinds of requests made in everyday language.

“People started to realize that certain skills they had developed and specialized in might realistically be replaced by AI,” says a graphic animator, who chose to remain anonymous. .

In his case, the shock came from the images, generated by Midjourney or Stable Diffusion software, also put online last year.

Accustomed to the media sector, already decimated by serial layoffs, this New Yorker is now “no longer sure of what our jobs will look like in five years, or even before”.

“Everything new and unfamiliar produces anxiety,” says Clare Gustavsson, a New York psychoanalyst, several patients of whom have spoken to her regarding AI.

Technology advances so quickly that it is difficult to find benchmarks,” she says.

An entertainment professional asked Meris Powell, a psychotherapist in New York, regarding the management of artificial intelligence in film and television. A major point, among those which led to the strike of actors and screenwriters in Hollywood.

“It’s the creative professions that worry the most,” says Clare Gustavsson.

But programmers, telephone, legal or financial advisers, accountants or journalists are also already in the crosshairs of generative AI, which can produce an article, an investment recommendation or hundreds of lines of code in the blink of an eye. eye.

Goldman Sachs analysts see generative AI removing or reducing the content of an estimated 300 million jobs, according to research published in March.

“I expect my role to become obsolete within ten years, as AI capabilities allow it to perform the majority of tasks performed by bank employees,” says Eric, 29, who works in an agency and is already planning to “change careers”.

– “Accept the unknown” –

“When ChatGPT really penetrated the collective unconscious, even therapists were alarmed”, some evoking the prospect of being replaced by AI, recalls Clare Gustavsson.

“There is only climate change and the coronavirus to produce this level of apprehension” among social phenomena, believes the one who specializes in particular in supporting career changes.

She works with her patients to help them “accept the unknown” and “find ways to use new technologies to their advantage”.

The graphic animator had recently developed her coding skills and wanted to get better at editing, but now she feels those skills will weigh less, if not little, in the post-AI world.

“I see myself going more towards coaching, artistic direction”, but “it’s difficult, because there are fewer positions like those”, she says.

“Before, I was looking to do things that interested me or to acquire qualifications that I liked,” recalls the freelance animator. “Now I think more regarding what will be useful and attractive in the future.”

“I would say that 0.5% or 1% of the population will benefit” from artificial intelligence. “For others, it’s a gray area, and they have reason to panic,” says Peter Vukovic, who has been technical manager of several start-ups.

“Today, AI is focused on efficiency”, to “make more money”, says this former creative director. “But it might serve other purposes.”

“Should we compare humans to machines” to judge the value of what is produced, wonders this jack-of-all-trades developer who lives in Bosnia.

“As the AI ​​will be able to do a lot of the work, I will lose skills,” anticipates Shaun Jonas, 2D and 3D graphic artist, but it does not give him any stress, he assures. . “I see it as an additional tool that will be added to the others.”

For him, artists will still be able, in the future, to differentiate themselves from artificial intelligence, “keeping a unique style”.

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