2023-07-20 01:28:56
Increasingly popular since the pandemic, the tipping option at checkout often leaves consumers in limbo. Should I give it away? When to give? Where to give? An American expert specializing in commercial relations wishes to enlighten the population.
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In early July, a DoorDash delivery man went viral following he berated a customer for tipping $5 on a $20 pizza.
In the face of controversy, the debate surrounding tips has resurfaced.
For an expert’s perspective, Inside Edition reached out to Thomas Farley, also known as “Mr. Manners”.
The latter appears regularly on American television sets to comment on economic news.
Asked regarding the proliferation of tipping offers in businesses, such as Starbucks, Mr. Farley shares some of the customer’s frustrations.
“A lot of times, consumers feel like they don’t really have a choice. We make them feel guilty so that they give a tip,” he told the journalist from Inside Edition.
Although the tip percentage is not unanimous, the American entrepreneur recommends leaving a tip equivalent to 20% of the amount of the invoice.
Before inflation skyrocketed, the adjuster opted for a 15% tip.
However, for meals to go, Farley brings nuances.
According to him, if the catering employee is just putting your order in a box, such as a pizza, a tip is not necessary, while a tip between 5 and 10% would be better for more complex orders.
“In [ce cas] where we stack several plates, where we ensure that you have your utensils [et] your napkins […] I would still consider tipping in the range of 5-10%,” he explained.
The man retorts that a tip is expected when visiting the hair or beauty salon.
Ditto for taxi rides and visits to the massage parlor.
SCREENSHOT / VAT NEWS / QMI AGENCY
The multinational Starbucks now offers its customers a tip option when paying.
According to Thomas Farley, you shouldn’t feel “obligated” to add an amount of money when ordering coffee, with some exceptions.
“If you’re at your favorite coffee shop and the barista knows your order and spends 15 minutes making it exactly how you want it, and he knows your name, the clerk definitely deserves a tip,” he said. he nuanced.
In short, if you appreciate the service received, do not hesitate to leave a tip, concludes the famous commentator.
SCREENSHOT / VAT NEWS / QMI AGENCY
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