How to Fix Microsoft Store Error 0x80d03801 in Windows 10/11

2023-07-19 15:07:13

The Microsoft Store has become increasingly popular following the changes made since the launch of Windows 11. Many apps available on it have improved and/or gained features. Also, there were some that debuted in the Windows app store, but that doesn’t mean that there are no more errors, and one of the most common is 0x80d03801. In this article we will explain some ways to solve it.

What causes error 0x80d03801 in Windows Microsoft Store?

Ways to fix error 0x80d03801 in Windows 10 and Windows 11. Source: Oficina da Net

It is important to find out what is causing the Microsoft Store error 0x80d03801. Because even if you solve the error, it will happen once more if you don’t correct the root of the problem. Some of the main causes for error 0x80d03801 to occur on Windows 10 and Windows 11 PCs are:

Internet Connection Issues: While updating or downloading an app from the Microsoft Store app, you may encounter issues due to an internet related issue. We recommend that you read our article with tips on how to improve the quality of your internet connection. File Corruption: If Windows update files are corrupted then error 0x80d03801 can occur. Windows Update servers overloaded: Windows Update servers may be overloaded with traffic and this can cause error 0x80d03801. Proxy settings: If your computer uses a proxy to access the Internet, any change or incorrect configuration can cause error 0x80d03801. Resetting your configuration may resolve the issue.

How to Fix Microsoft Store Error 0x80d03801 in Windows 10 and Windows 11

Below are the main ways to fix error 0x80d03801 on Windows 10 and Windows 11 PCs.

Check if your internet connection is having problems (via Wi-Fi or cable)

Step 01: Access the “Settings” application using the keyboard shortcut “Windows + I” and select the “Network and Internet” option to check the status of the internet connection.

Step 01 – Check if your internet connection is having problems (via Wi-Fi or cable). Source: Vitor Valeri

Step 02: If there are problems, go back to the main screen of the “Settings” app, select “Update & Security”.

Step 02 – Check if your internet connection is having problems (via Wi-Fi or cable). Source: Vitor Valeri

Step 03: Click “Troubleshooting”.

Step 03 – Check if your internet connection is having problems (via Wi-Fi or cable). Source: Vitor Valeri

Step 04: Select the “Additional Troubleshooting” option and click “Internet Connections”.

Step 04 – Check if your internet connection is having problems (via Wi-Fi or cable). Source: Vitor Valeri

Step 05: If the procedure doesn’t work, follow the tips in this article on how to improve the quality of your internet connection.

Clear Microsoft Store cache

Step 01: Open the Start menu and type in the search bar “wsreset”.

Step 01 – Clear the Microsoft Store cache. Source: Vitor Valeri

Step 02: Click “run as administrator”.

Step 02 – Clear the Microsoft Store cache. Source: Vitor Valeri

Repair Microsoft Store app

Step 01: Access the “Settings” application using the keyboard shortcut “Windows + I” and select the “Applications” option.

Step 01 – Repair the Microsoft Store app. Source: Vitor Valeri

Step 02: In the search bar write “Microsoft Store”.

Step 02 – Repair the Microsoft Store app. Source: Vitor Valeri

Step 03: Click “Microsoft Store” and select “Advanced Options”.

Step 03 – Repair the Microsoft Store app. Source: Vitor Valeri

Step 04: Scroll down until you find the “Reset” option and select the “Repair” button.

Step 04 – Repair the Microsoft Store app. Source: Vitor Valeri

Update the Microsoft Store app

Step 01: Open the Start menu and write “Microsoft Store” in the search bar.

Step 01 – Update the Microsoft Store app. Source: Vitor Valeri

Step 02: Click “Open”.

Step 02 – Update the Microsoft Store app. Source: Vitor Valeri

Step 03: Select the “Library” option, which is on the left side column at the bottom.

Step 03 – Update the Microsoft Store app. Source: Vitor Valeri

Step 04: Click the “Get Updates” button.

Step 04 – Update the Microsoft Store app. Source: Vitor Valeri

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