2023-07-12 22:01:01
When a Ukrainian soldier boarded the plane, he was refused by the flight attendant because he had crutches and prosthetic limbs. (reposted from mbbddk TikTok)
When a Ukrainian soldier was regarding to take Wizz Air (Wizz Air) to return home, the flight attendant refused to let him take the flight because he was equipped with a “prosthetic leg” on the grounds that it would affect flight safety, causing the man to cry on the spot. After the incident was photographed by other passengers and exposed on the Internet, a large number of netizens criticized the airline for being so unreasonable. Wizz Air also issued an apology statement the next day, saying that the company has no intention of discrimination and the crew has the responsibility to ensure that The safety of passengers on board.
According to comprehensive foreign media reports, a man was preparing to take a flight home from Tel Aviv, Israel to Warsaw, Poland. Unexpectedly, when boarding the plane, the crew found that the man was equipped with prosthetic limbs and crutches. The man was asked to get off the plane on the grounds of affecting flight safety. The man kept explaining to the crew that he was a soldier, lost a leg in the war, and wanted to return to his family in Ukraine following recuperation, but the flight attendant still pointed out his right hand to him In the direction of getting off the plane, the man leaned on crutches and walked slowly off the plane step by step.
The original PO stated that when the man communicated with the crew, he even cried and shouted at one point, “Please let me take the plane, otherwise how can I get home?” The personnel showed the backpack full of gifts, saying that these gifts were all for his family members. It can be seen that there are still many people in the family waiting for him to go home, which is very distressing and sore.
In this regard, Wizz Air issued an apology statement on July 9, “We are deeply sorry for the Ukrainian soldier. The safety of passengers is always the first consideration of Wizz Air. It is the crew’s responsibility to ensure that all passengers are physically fit flying, or they are accompanied by a second person who can assist them. We are obliged to deny boarding to passengers who have a medical condition that may put them at risk while flying, and there is no penalty on the grounds of disability. Passengers are prejudiced. At the same time, following the man was asked to get off the plane, we provided him with a seat and water to rest, and asked the ground staff to assist. Thank you for your understanding.”
Wizz Air apology statement. (Reposted from Wizz Air Twitter)
After the statement was made public, netizens were even more reluctant to pay the bill. They condemned “This airline is really bad”, “Water and a place to sit? This is the worst apology statement I have ever seen”, “Have you given them a refund or compensation? I Guess not”, “I don’t see how he will affect Fei’an, following all, he has been standing there talking to you for so long, and it’s ridiculous to walk off the plane by himself”, “I’ll never go with you once more This airline is gone.”
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