Beware of the Latest Telephone Network Scam: Tips to Protect Your Personal Data

2023-06-01 15:37:05

A new scam is rampant on the telephone networks. The Proximus operator calls for caution and not to transmit personal data.

Fraudulent calls are increasing on the Belgian telephone network. An alert was launched by the operator Proximus via the digital threat information platform Safe on web. “The calls come from an alleged employee of the federal police, banks or other bodies”, indicates the federal service.

Concretely, an automated message tells you to update your personal data urgently for any institution such as your bank. The message in question then asks you to press a button to contact the police or a staff member of the said institution.

You are asked for a series of information during the process. National registration number, identity card, surname and first name, address, or even telephone number, all this personal data must not be transmitted by telephone. “It seems that the sole purpose of this call is to extract as much information as possible from you so that it can be used elsewhere.”, recalls Safe on Web.

Stay alert in an emergency

According to the platform, Proximus is currently trying to identify as many suspicious numbers as possible in order to block them directly on the network. Most of them are also spoofed, which means you don’t need to block them yourself.

Instead, prefer a direct report to the FPS Economy via the website meldpunt.belgie.be. If in doubt regarding your personal data, you can also call the institution in question directly in the message. The staff of the latter will be able to answer you quickly and thus reassure you.

Whatever the nature of the message and the urgency it conveys, it is important to remain vigilant. If you receive a call or a message from any unknown number, never call them back, do not give personal details and do not respond to the requested actions.

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