2023-05-23 03:51:38
Roaming in Switzerland is a real saga, firstly for price issues, but not only… The latest analysis by network comparison specialist Opensignal on the roaming experience shows that Salt is leading the way, overtaking Sunrise and Swisscom in terms of 4G and 5G download speed and service consistency while traveling abroad.
Salt stands out for its superior 4G and 5G download speeds when connecting to mobile networks outside of Switzerland, especially in Austria, France, Germany and Italy. Users of Xavier Niel’s Swiss subsidiary benefit from an average 4G download speed of 46.1 Mbits/sec and 193.8 Mbits/sec in 5G, significantly higher than those of Sunrise and Swisscom.
Signal constancy
However, the roaming experience is not just regarding network speed. Consistency of service is just as crucial. According to Opensignal, Salt also scores highest in quality of service, meeting recommended performance thresholds for HD video, group video calls and gaming in 77.9% of user tests. It beats Sunrise and Swisscom, tied, by nearly 4.6 percentage points.
However, “the medal has its reverse”. Users from Austria, France, Germany and Italy generally see a worse experience on Swiss networks compared to the home experience of Swiss users. Foreign mobile users using Sunrise’s network experience the biggest difference in 5G download speed and quality of service.
In sum, while Salt seems to lead the way when it comes to the roaming experience for Swiss users abroad, the experience of foreign users in Switzerland seems to be a different story. The relative differences are higher for 5G download speed, especially for Sunrise, where overseas users see 38.3% slower 5G download speeds than domestic users of this network.
Outstanding issues
This raises interesting questions regarding the quality of the roaming service in Switzerland. Why is there such a disparity between the experience of domestic users and that of international visitors? What are the business, technical or regulatory challenges that might account for these differences?
In the end, the roaming saga in Switzerland is far from over! There are still many chapters to write. It is clear that the roaming agreements concluded by the operators between themselves are at the center of this story. And once once more, Salt is visibly leading the race despite a network that is not the first locally…
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